Industry Liaison Associate

McGill University • Montreal, QC

5d • CA$33 - CA$41 • Onsite

About The Position

The Industry Liaison Associate at McGill Career Planning Service (CaPS) provides advanced administrative and operational support for employer recruitment activities, with a primary focus on the effective use and support of the myFuture career management tools. This position supports employer engagement, on-campus recruitment, and recruitment communications by coordinating processes, ensuring data quality, responding to complex inquiries, and delivering clear, consistent information to employers, students, and colleagues.

Requirements

• DEC III
• 3 Years Related Experience with DEC III
• Excellent written and verbal communication skills in both English and French, enabling effective interaction with internal and external contacts.
• Proficient in MS Office Suite (Teams, Word, Excel, PowerPoint, Outlook) and web-based applications.
• Must have excellent organizational skills and attention to detail.
• Candidates must exhibit exceptional professionalism, good judgement, rigour, diligence, with a proactive approach to seizing opportunities and mitigating risks.
• Strong commitment to customer service, dedicated to meeting expectations and requirements of internal and external stakeholders.
• Values and promotes diversity, equity, and inclusion in the workplace and external interactions

Nice To Haves

• Experience in student recruitment and placement or in business development and employer relations.
• Experience working in a post-secondary institution, an asset
• Knowledge and experience in job search strategies and interview techniques.
• In-depth understanding of industry, government, and business operations and functions, coupled with the ability to serve as an effective liaison among students, employers, and the University.
• Experience with newsletter and graphics tools (Envoke, Canva, etc.), an asset
• Knowledge and experience with WMS and Drupal, an asset.
• Experience with Orbis or Symplicity career services management suites, an asset

Responsibilities

• Provide advanced, routine and non-routine support to employers and students using myFuture, including assistance with employer registration, job postings, event setup, applications, interviews, schedules, and system-generated communications.
• Act as a key contact for employer inquiries related to myFuture functionality, recruitment timelines, and job posting policies.
• Guide employers on effective and compliant use of myFuture tools to maximize visibility and student engagement.
• Support students with myFuture-related inquiries related to job postings, recruitment events, interview scheduling, and employer communications.
• Review, assess, and validate employer registrations, job postings, and events in myFuture, including verification of legitimacy, completeness, and compliance; follow established procedures to resolve or escalate concerns, e.g. employment scams, unauthorized use of IT credentials
• Identify recurring system or user issues and contribute to the development of user guides, templates, FAQs, and standard communications.
• Identify recurring myFuture issues or user challenges and contribute to the development or refinement of user guides, templates, and standard communications.
• Serve as a primary administrative contact for employers recruiting McGill students and graduates, providing accurate information, coordinating communications and meetings, and supporting myFuture usage and event participation.
• Provide standard guidance on internships, recruitment policies, timelines, and salary resources, referring complex cases as needed.
• Receive, document, and follow up on employer and student concerns or complaints related to recruitment activities, in accordance with established procedures.
• Collaborate with Industry Liaison Associates, Career Advisors, and other Faculty career offices to support employer engagement and recruitment initiatives.
• Coordinate all administrative aspects of on-campus recruitment (OCR) using myFuture, including posting visibility, scheduling, interview coordination, and communications.
• Prepare and distribute interview schedules and candidate lists, ensuring all selected students are scheduled appropriately and updates are managed in real time.
• Serve as the primary administrative contact for employers during recruitment, including hosting and troubleshooting on-site or virtual issues.
• Liaise with McGill career offices to coordinate OCR activities, interview space, and scheduling.
• Manage employer events (information sessions, career fairs, and related activities) in myFuture, including event setup, employer registration approval, and responding to inquiries.
• Coordinate event logistics, including room bookings, virtual platforms, employer hosting, invoicing support, and on-site troubleshooting.
• Compile and review employer background information for recruitment materials, ensuring accuracy prior to publication.
• Draft, adapt, and distribute recruitment-related communications to employers and students, with particular emphasis on myFuture processes, deadlines, and requirements.
• Prepare routine and non-routine correspondence in both official languages.
• Maintain recruitment-related content on websites, career platforms, event listings, and calendars, ensuring accuracy and consistency.
• Support recruitment campaigns and service promotion by coordinating messaging and schedules with colleagues.
• Compile, maintain, and verify data related to employer participation, job postings, events, interviews, and student engagement in myFuture.
• Produce operational statistics and reports to support recruitment planning, coordination, and annual reporting.
• Monitor myFuture data accuracy and perform corrective updates as required.
• Provide functional guidance to colleagues on complex cases, workflows, and myFuture-related procedures.
• Serve as a knowledgeable resource within the unit for recruitment administration and system processes.
• Act as backup to frontline reception and shared inboxes during peak recruitment periods or staff absences.
• Provide operational support to the unit during high-volume recruitment cycles and major events.
• Participate in special projects related to recruitment administration, system improvements, or communications initiatives
• Perform other related duties consistent with the scope of the position.

Benefits

• McGill University hires on the basis of merit and is strongly committed to equity and diversity within its community. We welcome applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to productively engage with diverse communities. McGill implements an employment equity program and encourages members of designated groups to self-identify. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, [email protected].

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree