Industry Lead, Hospitality, Americas

Snowflake•New York, NY

About The Position

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Companies are ready for the next evolution in leveraging data to boost business performance. Analytics/ AI/ Machine Learning is not a new phenomenon, but so far few companies have truly internalized and fully taken advantage of what it means to be data-driven. Snowflake has a unique opportunity, with the technology, people and processes, to help our customers to become truly data-driven, enabled by the Data Cloud. The adoption of the Data Cloud will be industry-specific and Snowflake tailors our approach to different industry needs. To support our customers on their data journey, Snowflake is continuing to add talent and build out our team of industry experts able to evolve our industry strategy, drive industry-relevant features of our product, work with top priority customer business executives and collaborate across Snowflake to accelerate performance.

Requirements

5-7 years of leadership experience within the Hospitality or Restaurant sectors (e.g., Marriott, Hilton, YUM! Brands, RBI, Starbucks, or major global restaurant groups).
Direct experience managing Point of Sale (POS), Property Management Systems (PMS), Reservation systems, or Franchisee-facing data portals.
Proven success delivering data-driven projects that improved property-level yield, reduced wastage, or increased RevPAR (Revenue Per Available Room).
Exceptional presentation skills, with the ability to engage "Line of Business" leaders (CMOs, COOs, Heads of Loyalty).
Bachelor’s degree.

Nice To Haves

Prior experience using Snowflake to solve for "Fractional Tech Stacks" (data silos).
Background in SQL or data modeling, specifically regarding Identity Resolution and Customer 360.
Prior experience in management consulting focused on the "Integrated Resort" or "Multi-Unit Franchise" business models.
Deep understanding of regional privacy regulations (CCPA/GDPR)

Responsibilities

Drive industry-specific growth across the Americas by identifying "white space" opportunities in the QSR and Cruise sub-verticals.
Develop regionalized collateral (case studies, white papers) that highlights Snowflake’s ROI specifically for hospitality and restaurant leaders.
Serve as the "boots on the ground" expert who can validate a customer's data strategy during high-stakes sales cycles.
Collaborate with the Partner Alliances team to ensure key platforms (e.g., Amadeus, Sabre, or QSR-specific POS/Inventory partners) are well-integrated into the Snowflake ecosystem.
Follow the company’s confidentiality and security standards for handling sensitive data.
Abide by the company’s data security plan as an essential part of their duties.
Keep customer information secure and confidential.