Industry Consulting Manager

NTT DATA Services•NY, NY

1d•Onsite

About The Position

We are seeking a results-driven Business Analyst to serve as a key liaison between business stakeholders and technology teams, driving strategic initiatives, process improvements, and solution delivery. This is a managerial-level role requiring ownership of requirements, strong stakeholder engagement, and the ability to translate business needs into clear, actionable solutions. The role plays a critical part in ensuring successful delivery of initiatives aligned with business objectives, operational efficiency, and compliance standards.

Requirements

6–10 years of experience in business analysis, requirements gathering, and process improvement within financial services, technology, or related industries
6+ years of experience gathering, documenting, and managing business requirements and functional specifications
5+ years of experience analyzing business processes, identifying improvement opportunities, and supporting transformation initiatives
5+ years of experience working with SDLC methodologies, including Agile frameworks (Scrum/Kanban)
5+ years of experience supporting system implementations, including UAT, test coordination, and deployment activities
5+ years of experience using business analysis and reporting tools such as: Microsoft Excel, Visio, JIRA, Tableau (or similar BI tools)
Demonstrated ability to create process documentation, user stories, functional specifications, and business reports
Strong analytical and problem-solving skills with the ability to translate complex business needs into structured solutions
Effective communication skills with the ability to engage both technical and non-technical stakeholders
3+ years of experience managing stakeholders and operating in cross-functional delivery environments
Ability to manage multiple priorities and deadlines in a fast-paced environment

Nice To Haves

7–10 years of experience in financial services, regulated environments, or large-scale enterprise programs
Experience supporting digital transformation, process re-engineering, or system modernization initiatives
Familiarity with data analysis, reporting, and dashboard development
Business Analysis certifications, such as: CBAP (Certified Business Analysis Professional), PMI-PBA (Professional in Business Analysis)
Bachelor’s degree in Business, Information Technology, Finance, or a related field
Ability to operate effectively across business and technology domains
Strong ownership mindset with a focus on delivery and outcomes
Proactive approach to problem-solving and continuous improvement
Excellent stakeholder management and communication skills

Responsibilities

Gather, analyze, and document business requirements through stakeholder interviews, workshops, and process analysis
Translate requirements into functional specifications, user stories, and acceptance criteria
Ensure requirements are clear, structured, and aligned with business goals
Analyze existing business processes and workflows to identify optimization, automation, and efficiency opportunities
Develop process maps, workflow diagrams, and business documentation
Recommend and support implementation of process improvements and transformation initiatives
Act as a primary liaison between business users, project teams, and technology stakeholders
Facilitate communication across cross-functional teams throughout the project lifecycle
Manage stakeholder expectations and ensure alignment on delivery outcomes
Support end-to-end system implementation activities, including: User Acceptance Testing (UAT), Test case preparation, Defect tracking and resolution, End-user training and adoption, Deployment coordination
Support Agile delivery processes, including sprint planning, backlog refinement, and prioritization
Prepare reports, dashboards, and presentations to support decision-making and project governance
Monitor project progress and assist in resolving business and operational issues
Ensure delivered solutions align with business requirements, compliance standards, and operational needs

Benefits

NTT DATA is committed to accelerating client success and positively impacting society through responsible innovation.
We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services.
Our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future.
As a Global Top Employer, we have experts in more than 50 countries.
We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners.
NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
Whenever possible, we hire locally to NTT DATA offices or client sites.
This ensures we can provide timely and effective support tailored to each client’s needs.
While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements.
For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs.
At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees.
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NTT DATA is an equal opportunity employer.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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