Industrial Waste Site Technology Consultant

Caterpillar•Irving, IL

4d•$128,470 - $192,710•Onsite

About The Position

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Role Summary: Lead industrial and waste site technology strategy and execution to improve jobsite performance, increase adoption, and drive commercial growth. This role translates customer needs and field insights into technology solutions, product improvements, and roadmap priorities while partnering across Go-to-Market, Commercial, product, and external teams.

Requirements

Customer Focus: Builds trusted customer relationships, anticipates needs, and uses feedback to deliver technology solutions that improve jobsite outcomes and satisfaction.
Products and Services: Applies knowledge of products, services, and technology solutions to support customer conversations, solution positioning, and deployment planning.
Decision Making and Critical Thinking: Uses data, field insights, and sound judgment to assess opportunities, evaluate risks, and recommend practical solutions that support customer success and growth.
Effective Communications: Communicates clearly with customers, partners, and internal teams, adapting messages to support alignment, understanding, and action.
Technical Excellence: Applies technical knowledge to assess needs, resolve challenges, and guide effective technology solutions that improve performance and adoption.
Value Selling: Connects customer needs to the value of products, technology, and services, helping differentiate solutions through measurable jobsite impact.
Extensive experience working directly with customers, dealers, or cross-functional commercial partners to understand needs and define solutions.
Familiarity with product development processes, including translating customer requirements into functional requirements and solution outcomes.
Ability to represent the customer perspective throughout the development process to ensure solutions deliver intended value and site outcomes.
Proven ability to influence engineering and development teams using customer-back insights and business priorities.
Experience deploying technology solutions in construction, industrial and waste in industry segments.
Industrial waste application expertise, including deep workflow knowledge and demonstrated success in delivering customer outcomes.

Nice To Haves

Bachelor’s degree and advanced degree highly preferred.

Responsibilities

Serve as the industrial and waste site technology expert for Go-to-Market and Commercial teams.
Lead training, deployment support, and field enablement to increase technology adoption across customer jobsites.
Conduct performance studies and jobsite assessments to evaluate effectiveness, identify improvements, and strengthen outcomes.
Translate customer requirements, product feedback, and field insights into sales opportunities, business cases, product enhancements, and NPI priorities.
Lead customer validation through early-learner programs, field-follow engagements, customer visits, and performance feedback.
Partner with internal and external stakeholders to execute the industrial and waste site technology vision and roadmap.