Industrial Services Manager - Lake Charles, LA

Altrad Sparrows•Sulphur, LA

3d•Onsite

About The Position

Altrad Sparrows is a global provider of specialist engineering, inspection, operations and maintenance services to the offshore energy, industrial and renewables markets. We specialize in delivering structured and tailored solutions to meet our clients' lifting, mechanical handling, and fluid power requirements, whether that's on a drilling rig, a fixed offshore platform, or an onshore refinery, port, power station or manufacturing facility. With over 65,000 people across 50+ locations worldwide, we work around the world, around the clock, combining global reach with the network, knowledge and responsiveness of a local specialist. Our in-house engineering capability spans mechanical, hydraulic, electrical, structural and integrity disciplines, giving us the depth to take on complex, safety-critical challenges others can't. Our 'above all, one standard' commitment to quality and safety means our clients can count on consistent, high performance — every time, everywhere. Safety. Quality. People. These are the foundations we've built on for 50 years, and the values that will drive us forward.

Requirements

Minimum of 5 years of installation, repair, and maintenance of commercial and industrial machinery, with demonstrated readiness to lead or mentor others (prior lead/supervisory experience a plus).
Strong working knowledge of electrical, pneumatic, hydraulic, and mechanical systems.
Experience with or aptitude for budgeting, forecasting, pricing/bid preparation, and account management.
Demonstrated ability to supervise, train, and develop technicians.
Familiarity with OSHA standards and requirements; ability to model and lead a strong safety culture.
Strong oral and written communication skills, including comfort presenting performance reports directly to clients.
A good driving record is essential; ability to travel to client sites as needed.
Ability to perform tasks and manage competing priorities independently.
High School Diploma or equivalent; additional business, technical, or leadership training/certification is a plus.

Nice To Haves

prior lead/supervisory experience a plus
additional business, technical, or leadership training/certification is a plus

Responsibilities

Maintain hands-on technical involvement, installing, troubleshooting, and maintaining commercial and industrial machinery (engines, conveyors, electrical systems, and pneumatic/hydraulic equipment) as needed to support the team and stay credible with technicians and clients.
Read diagrams, schematic drawings, and service manuals to establish and guide work procedures; oversee precision fitting, gear/shaft alignment, and equipment adjustment to tight tolerances.
Oversee inspection, measurement, and fault-identification processes to ensure equipment operates safely and efficiently, using the customer's onsite maintenance management system (CMMS).
Oversee identification and ordering of replacement parts and maintain inventory of parts and tools for the team.
Maintain and expand technical knowledge of electrical, pneumatic, hydraulic, and mechanical systems through ongoing training and industry workshops.
Serve as the primary point of contact for assigned accounts; ensure all orders and contracts are completed to the client's satisfaction while maximizing the financial benefit to the Company.
Compile and present monthly/quarterly reports covering safety, financial, technical, and operational performance on a client-agreed schedule.
Review internal and client-facing operational processes to maximize efficiency; manage change effectively, both financially and technically; gather customer feedback through satisfaction surveys and site visits.
Partner with management to set and achieve profit and business targets for assigned accounts.
Identify new business opportunities, prepare bids and pricing proposals for existing and prospective clients, and actively market the Company's services to the client base.
Manage a team of field technicians; lead or attend daily shift meetings to prioritize work orders and minimize downtime.
Conduct annual performance appraisals, identify training needs, and monitor the ongoing performance of direct reports.
Set the example for correct safety behavior at all times; ensure familiarity with and adherence to OSHA standards; support the rollout of safety initiatives and report incidents immediately.
Apply HR policies and practices effectively; monitor team satisfaction and provide guidance to direct reports as needed.