Industrial Sales Representative - Bossier City, LA 71112

Lott Oil Company•Bossier City, LA

1d•Onsite

About The Position

Lott Oil Company is a family-owned and operated regional leader in the petroleum and oil industry, known for its dedication to family values, customer service, and personalized solutions. This role is crucial for maintaining a constant self-improvement cycle and ensuring Lott Oil remains a best-in-class organization. The Industrial Sales Representative will possess an expert level of product knowledge and applications to resolve customer issues, acting as a liaison between sales staff, outside parties, operations, and headquarters. The position involves supporting new and existing customers to increase business, generating new sales leads, following up on customer satisfaction, troubleshooting lubricant opportunities, handling customer complaints, providing lubrication education and oil analysis interpretation, assisting with sales planning and forecasting, managing change for continuous improvement, developing customer relations, gathering data from other departments for communication, and creating plant lubrication surveys.

Requirements

Strong verbal & written communication skills.
Define problems, collect data and draw valid conclusions.
Support the Mission, Values and Vision of Lott Oil Company, Inc.
Be Honest in all dealings with each other and each customer.
Have Integrity and be reliable.
Be Safe and act safely at all times.
Be Loyal and compassionate to each other, our customers, our friends and families in our communities.
Be Accountable in your words and deeds.

Responsibilities

Collaborate with existing managers & reps to support new & existing customers to increase customer business.
Generates & processes new sales leads as necessary.
Follow up with customers to ensure satisfaction of products & services.
Troubleshoot prospective and current customer base lubricant opportunities.
Deals with customer complaints & resolves issues as necessary.
Provide ongoing support, including lubrication education, to sales team as well as customers.
Provide oil analysis interpretation for both internal & external customers.
Work with sales for planning, forecasting and taking care of customer needs.
Manage and implement change to ensure continuous improvement.
Develop and maintain customer relations.
Gather data from other departments to help ensure communication throughout sales organization.
Create and provide plant lubrication surveys.