L&I Industrial Relations Agent 4

State of Washington•Multiple Locations Statewide, WA

7d•Hybrid

About The Position

Our Mission: Keep Washington Safe and Working! Our Values: Customer Focus, One L&I, Respect, Diversity, Equity and Inclusion, Learning and Growth, Reliability. Keep Washington Safe and Working as our Industrial Relations Agent 4! In this role, you’ll oversee the resolution of complaints filed under the Wage Payment Act as well as enforcing conditions of employment filed under the Industrial Welfare Act. You will advise program managers and senior agency executives regarding high visibility and precedent setting cases or issues. Additionally, you will supervise the Wage and Hour unit.

Requirements

A combined total of Six years of education and/or experience.
Experience in one or more of the following areas to reach a total of Six years (see below how education and experience can contribute to the five-year requirement total):
Education option includes: A Master’s Degree (Six years)
A Bachelor’s Degree (four years and one year or more experience; types of qualifying experience listed below)
An Associate’s degree (two years and 3 years or more experience; types of qualifying experience listed below)
Experience options (This is year for year)
Experience as an Industrial Relations Agent
Explanation, interpretation, understanding, and enforcement of rules and regulations regarding RCWs, WACs
Investigating complaints of misconduct (criminal or civil)
Collection of revenue/taxes from employers/businesses
Audit of employer financial records
Experience in labor/employment relations and regulations, collection of revenue/taxes from employers/businesses; criminal and administrative investigations; audit of employer financial records, interpretation and explanation of rules and regulations regarding employment law, wages and hours, and child labor laws or related experience.
The ability to take action to learn and grow.
The ability to take action to meet the needs of others.

Nice To Haves

Public sector labor/employment relations and regulations; investigations of complaints of misconduct (criminal or civil); interpretation and explanation of Labor and Industries rules, regulations, policies, and practices regarding employment standards, retaliation, prevailing wage, wage and hour, and child labor laws
Leadership experience as a supervisor, lead, project manager or in coaching, training, mentoring and providing technical advice to others
Working with applications or systems such as Outlook, Excel, Word, CATS, LINIIS, and BEAR
Mediation, arbitration, and resolution; the principles, standards and techniques of personal investigations, rules of evidence, auditing, accounting and bookkeeping procedures
Leading special projects
Collaborating with cross program partners or external agencies
Providing presentations regarding complex information to diverse audiences
Compiling complex reports
Interpreting complex laws, rules and regulations
Process Improvement
Change Management
Experience managing high productivity teams and heavy caseloads

Responsibilities

Supervise the activities of industrial relations agents located across the state.
Implement Employment Standards policies, procedures, and program legislation implementation.
Set expectations, conducts mid-year progress reviews and annual performance evaluations for assigned staff.
Make hiring recommendations and administers corrective action as needed.
Evaluate work for conformity to standard work, completeness and accuracy.
Hold staff accountable and ensures performance expectations/criteria are established and met by regional staff.
Conduct accompanied customer visits with assigned staff as needed.
Provide technical expertise, support, and direction to direct reports engaged in investigating and enforcing violations of Minimum Wage Act, and Industrial Welfare Act. These cases may involve multiemployer worksites, multiple statute violations, legal or politically sensitive investigations where litigation is likely, or cases involving large financial implications.
Analyze employer records related to Employment Standards investigations.
Testify in court as appropriate.
Review citation recommendation summaries submitted by IRA2s & 3s at the end of their investigations and prepares citations for the citation desk and for signature of the Employment Standards Program Manager.
Works with department communications staff to provide timely information to the public on Employment Standards laws, rules, and other related topics.