Industrial Property Management Lead

JLL•Dallas, CO

2d•Onsite

About The Position

JLL is seeking an Industrial Property Management (IPM) Lead to lead their Industrial property management team in Central / North Texas. This position will manage teams throughout the region and will have overall responsibility for the industrial property management business in the Central / North Texas Region. The role reports locally to the Regional Manager with matrix reporting to the head of US industrial property management. Key priorities include leading the industrial property management team, developing and implementing best-in-class industrial property management practices, and growing the industrial property management business in the region. This position will also take a national leadership role on the industrial property management team and will represent JLL to its national and local client base, balancing the delivery of an industry-leading property management platform with selling those services. The role includes a national client relationship management (CRM) role with significant client interaction. The IPM Lead will provide leadership to multiple teams in multiple geographies, focusing on the client experience by providing innovative solutions to clients and tenants. Essential skills include exceptional people management, accountability for portfolio results, multi-tasking, and flexibility. Responsibilities include approving key client and internal deliverables (budgets, financial reports), collaborating with leasing, investment sales, and other business line partners to identify new opportunities, and initiating business development and retention initiatives. The role involves leveraging the team extensively, developing team members through delegation, and identifying opportunities for performance efficiencies, with a drive to use technology to simplify business, improve relationships, and empower teams. The IPM Lead will contribute to establishing and refining work quality, cultural initiatives, and best practices, and developing successful, diverse teams through inclusive communication, hiring, and career development practices. Strengthening strategic partnerships with clients, pitching new business proposals, and delivering innovative solutions to expand JLL's footprint are key. The role requires active engagement in the commercial real estate industry and leadership roles with industry and community organizations to raise JLL’s profile and build relationships. The position emphasizes a people-focused approach, understanding the needs, perspectives, and motivations of clients and team members, and managing client and vendor relationships for seamless conflict resolution and account maintenance.

Requirements

Bachelor's degree in finance or related field required.
Exceptionally strong leadership skills.
Minimum of 10 years of commercial real estate experience.
Demonstrated knowledge of the property management business, building systems, lease negotiations, documentation and administration.
Strong financial acumen and experience preparing budgets, CAM reconciliations, and other types of related financial deliverables.
Excellent customer service.
Strong communication and presentation skills required.
Proven track record in business development.
Proficient in MS Office products and property management software (Yardi preferred).
Ability to multi-task and effectively organize responsibilities to achieve portfolio goals and objectives.
Good verbal and written communication skills.
Ability to establish relationships with all levels of the organization & external clients.
Must make technology work to your advantage and drive tech exploration and adoption throughout your teams.
Proficiency in the use and application of property management technology tools.
Continually seek opportunities to develop your skill set and focus on management systems that develop the skill sets of your teams.
Ability to act decisively, think big, and manage your time to meet deadlines in a fast-paced, high volume environment.
Seek opportunities for positive change and manage change for yourself and your teams effectively.
Candidates must be authorized to work in the United States without sponsorship.

Nice To Haves

MBA or advanced degree a plus.
Relationship builder.
Tech minded.

Responsibilities

Lead the industrial property management team in Central / North Texas.
Develop and implement best-in-class industrial property management practices.
Grow the industrial property management business in the region.
Provide leadership to multiple teams in multiple geographies.
Focus on the client experience by providing innovative solutions to clients and tenants.
Approve key client and internal deliverables including budgets and financial reports.
Work closely with leasing, investment sales, and other business line partners to identify new opportunities.
Initiate business development and retention initiatives.
Leverage the team extensively, developing team members through delegation and identifying opportunities for performance efficiencies.
Drive the use of technology to simplify business, improve relationships, and empower teams.
Contribute to the establishment and refinement of work quality, cultural initiatives, and best practices.
Develop successful, diverse teams through inclusive communication, hiring practices, and career development practices.
Strengthen strategic partnerships with clients.
Pitch new business proposals.
Deliver innovative solutions to expand JLL's footprint in the marketplace.
Actively engage in the commercial real estate industry and serve in leadership roles with industry and community organizations.
Manage client and vendor relationships for seamless conflict resolution, account maintenance, and overall development of client relationships.