Industrial Inside Sales Representative

AJAX Fasteners•Jacksonville, FL

3d•$50,000 - $60,000•Onsite

About The Position

A-JAX Company is seeking Industrial Inside Sales Representatives to join our Jacksonville team. This is a sales-focused role designed for someone who enjoys building customer relationships, developing new business, growing existing accounts, and helping customers identify the right products and solutions. Candidates with experience in industrial distribution, construction supply, manufacturing, MRO, wholesale distribution, building materials, fasteners, or a related B2B sales environment are strongly encouraged to apply. You will work closely with Outside Sales Representatives and serve as an important point of contact for customers. This position combines account management, inbound sales, outbound business development, product support, and order follow-up. This is not a traditional customer service position. The successful candidate will be comfortable asking questions, identifying sales opportunities, recommending additional solutions, and contributing directly to revenue growth.

Requirements

2+ years of inside sales, account management, business development, or related sales experience preferred
Previous experience in industrial distribution, wholesale distribution, construction supply, manufacturing, MRO, fasteners, building materials, or a related B2B environment strongly preferred
Experience selling products or services to contractors, manufacturers, maintenance departments, construction companies, industrial facilities, or commercial customers is highly desirable
Experience developing existing accounts and identifying new business opportunities
Comfortable making outbound sales and prospecting calls
Strong consultative selling and problem-solving skills
Ability to ask questions, understand customer requirements, and recommend appropriate solutions
Ability to understand the broader scope of a customer project and anticipate related needs
Strong communication and relationship-building skills
Strong organizational and follow-up skills
Ability to manage multiple customer inquiries, quotes, orders, and sales opportunities simultaneously
Ability to learn technical products and product applications
Comfortable working with CRM systems and documenting customer activity
Ability to collaborate effectively with Outside Sales and internal support teams

Nice To Haves

Industrial supply or industrial distribution
Fasteners, hardware, or related products
Construction or contractor supply
MRO products and services
Manufacturing or fabrication
Building materials
Tools and equipment
Safety products
Wholesale distribution
Commercial or industrial products
Technical or application-based sales

Responsibilities

Respond to customer inquiries received by phone, email, fax, and in person
Build and maintain relationships with existing customers
Make outbound calls to current and prospective customers to develop new business
Identify opportunities to grow existing customer accounts
Prospect for new customers and sales opportunities
Partner closely with Outside Sales Representatives to support customer needs and sales goals
Use a consultative selling approach to understand customer projects, applications, and purchasing requirements
Recommend products and solutions based on customer needs
Identify complementary products or additional solutions when appropriate
Develop strong product and technical knowledge
Prepare quotes and respond to customer product and pricing inquiries
Follow up on quotes, open opportunities, and customer requests
Monitor open orders and coordinate follow-up to help ensure customer commitments are met
Maintain accurate customer activity, opportunities, and follow-up information in the CRM
Stay informed about competitor products, pricing, services, and market activity
Collaborate with sales, sales support, operations, and management to support growth initiatives
Perform additional related duties as assigned