Industrial Engineer

BJ's Wholesale Club•Marlborough, MA

30d•$79,000 - $105,500•Hybrid

About The Position

BJ’s Wholesale Club is seeking a highly analytical and results-oriented Industrial Engineer to support initiatives that drive measurable improvements in sales performance, labor productivity, and operational efficiency across our retail stores and digital channels. This role blends data analysis, process engineering, and cross-functional collaboration to translate business challenges into scalable, data-driven solutions. The Industrial Engineer will play a key role in improving member experience, optimizing store and digital workflows, and advancing BJ’s culture of continuous improvement in a fast-paced, member-centric environment.

Requirements

Bachelor’s degree in Industrial Engineering, Operations Research, Supply Chain, or related field (Master’s preferred).
3–5+ years of experience in retail operations, supply chain, digital commerce, or consulting focused on process improvement.
Strong analytical skills with proficiency in SQL, Python, Excel, and data visualization tools such as Tableau or Power BI.
Familiarity with labor modeling, workforce management systems, and operational performance metrics.
Working knowledge of Lean, Six Sigma, or continuous improvement frameworks (Green Belt preferred).
Strong communication skills with the ability to translate data into clear, actionable insights.
Ability to manage multiple projects in a fast-paced environment.
Willingness to travel to store locations and distribution centers as needed.

Nice To Haves

Experience in grocery, big-box, warehouse club, or omnichannel retail environments preferred.

Responsibilities

Analyze and improve store and digital processes to increase sales conversion, basket size, and member retention.
Conduct time and motion studies, develop labor standards, and recommend workflow improvements to increase throughput and reduce waste.
Evaluate store operations including staffing models, checkout performance, inventory flow, merchandising execution, and fulfillment processes.
Support optimization of digital order fulfillment, site/app workflows, and online purchase experience to reduce friction and improve efficiency.
Use operational and member data to identify trends, root causes, and performance gaps.
Build financial models and cost-benefit analyses to support recommendations and measure ROI.
Apply Lean, Six Sigma, and continuous improvement methodologies to enhance speed, accuracy, and operational consistency.
Partner with merchandising, marketing, IT, supply chain, and store operations teams to support execution of improvement initiatives.
Track project milestones, measure KPI impact, and report progress to leadership.
Support change management efforts and ensure successful implementation of process enhancements.