Industrial Construction Maintenance Service Manager (Carolina's)

TEI Construction Services Inc.

16d•Hybrid

About The Position

The Service Manager for Maintenance Services oversees the execution of industrial maintenance projects within North and South Carolina. When not visiting customers or projects, the Service Manager will work out of their home office. They estimate project scopes, provide technical support to the sales team, and supervise Team Leaders to ensure project completion in adherence to contractual obligations. This role involves managing personnel, maintaining client relationships, and ensuring timely reporting. Adaptability to varying schedules and flexibility for weekend travel are required.

Requirements

High School Diploma or GED required.
5+ years of hands-on experience working with mechanical systems and industrial components, including piping, valves, ductwork, and structural steel, within mechanical construction or plant maintenance environments.
Efficiency in Microsoft Word, Excel and Outlook
Sound understanding of project controls, project risk management tools, and industrial equipment/processes.
Completion of OSHA 30-Hour Construction Safety Training (or equivalent) required prior to hire or within 30 days of onboarding.

Nice To Haves

Bachelor's degree in related field preferred.
NCCCO Rigger Level II certification preferred; candidates with or without Level I certification may be considered with the expectation to obtain Level II within 180 days of hire.
GC License, CMRP, PMP

Responsibilities

Estimate and prepare proposals for all projects within the assigned area.
Provide technical expertise and support to the Sales team.
Directly supervise the Team Leaders assigned to the Service Manager's area.
Manage personnel to ensure all projects are adequately manned and contractual obligations are met.
Assist with the hiring of hourly workers in the designated area of responsibility.
Maintain relationships with new and existing customers based on area, region, and company sales strategy.
Provide project status updates to the MS Area Manager and communicate challenges and recommendations in a timely manner.
Lead issue resolution at the project level.
Work with the Area Planner/Scheduler to ensure adequate staffing, tooling, and equipment for all assigned jobs.
Maintain flexibility in work schedules, which may vary from week to week.
Be willing to travel on weekends to support client activities.
Complete all commercial, operational, and company reporting requirements by the assigned date.