Industrial Automation Solutions & Services Manager

REXEL • Broken Arrow, OK

5d

About The Position

We are looking for an Industrial Automation Solutions & Services Manager to join our Rexel team in Broken Arrow, OK!
Summary:
The Industrial Automation Solutions & Services Manager is responsible for the performance of the overall industrial solutions and services portfolio and P&L. The responsibilities of this role include: consistent and excellent project delivery, generating project scope, project management, people management, services product management, financial forecasting, partner collaboration, and collaboration with the Customer Success Manager. Execution of these responsibilities is expected to drive profitably solutions and services growth for the region.

What You'll Do:
P&L ownership of the industrial solutions and services business
Manage, forecast, and regular readouts with senior management of critical success measures including, but not limited to, funnel activity, orders, revenue, margin, resource utilization and market conditions
Develop, coordinate, and deliver “Scope of Work” (SOW) for customer proposals
Negotiation of terms and conditions and identifying any insurance requirements as well as potential risks
Understand the customer’s business objectives including safety for deliverables
Responsible for development of employee competency
Development and execution of multi-year business plan
Collaboration with sales account managers and business development managers to create account strategies to grow the industrial solutions and services business
Executive customer engagement
Act as subject matter expert in the education of sales team on value and content of solutions and services portfolio
Regular collaboration with multiple key partners on solutions and services portfolio, market needs and portfolio roadmap
Communicate remotely or in-person on-going customer success engagements and develop a cadence of recurring reviews with key customers
Technical and commercial development and direct management of delivery resources aligning with all Rexel Automation safety and legal policies
Responsible for overall operational excellence and customer satisfaction around solutions and services portfolio and team
Ensure adequate resources are availability and utilization to meet current and future demands according to strategic business plan and changing market demands
Develop, lead, and mentor specialist team to drive consistent profitable growth
Collaborate with key suppliers to plan annual engagement, positioning Rexel as the supplier’s preferred channel to market
Drive a disciplined selling process that starts with an annual plan, includes an accountability process to deliver results, and culminates with exceeding sales goals
Develop competency plans so resources can be successful in winning available market
Demonstrate commercial understanding of current and future technology segments, with specific technical acumen as needed to round out teams expertise
Establish appropriate development plans for each employee that they embrace and align their personal needs/desires, with that of the team and business. Appropriately addressing performance challenges
Create a culture focused on success and winning. Celebrate team and individual accomplishments
Present proposals to all levels of leadership and technical audiences
Other duties as assigned
Job Duties Disclaimer:
The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.

Requirements

• 5+ years of experience in Automation solutions, services, project management, or budget control and optimization
• High School or GED - Required
• Demonstrated financial acumen
• Proven leadership skills to motivate and influence direct and indirect reports to embrace new concepts and solutions
• Demonstrated ability to manage and develop technical talent
• Self-motivated and self-managed towards objectives
• Demonstrate strong interpersonal communications, organizational and written/verbal communication skills
• Previous experience working as part of a multi-disciplinary team
• Proven ability to manage multiple partner relationships while achieving target outcomes
• Exposure to Industrial Control Systems including PLC, HMI/SCADA, plant historian, motor control, motion control, etc. technology and applications (Rockwell Automation or comparable platforms)
• Experience in Operations Management for Field Service and Training Support
• Financial Planning Experience

Nice To Haves

• 4 Year / Bachelor's Degree - Preferred

Responsibilities

• P&L ownership of the industrial solutions and services business
• Manage, forecast, and regular readouts with senior management of critical success measures including, but not limited to, funnel activity, orders, revenue, margin, resource utilization and market conditions
• Develop, coordinate, and deliver “Scope of Work” (SOW) for customer proposals
• Negotiation of terms and conditions and identifying any insurance requirements as well as potential risks
• Understand the customer’s business objectives including safety for deliverables
• Responsible for development of employee competency
• Development and execution of multi-year business plan
• Collaboration with sales account managers and business development managers to create account strategies to grow the industrial solutions and services business
• Executive customer engagement
• Act as subject matter expert in the education of sales team on value and content of solutions and services portfolio
• Regular collaboration with multiple key partners on solutions and services portfolio, market needs and portfolio roadmap
• Communicate remotely or in-person on-going customer success engagements and develop a cadence of recurring reviews with key customers
• Technical and commercial development and direct management of delivery resources aligning with all Rexel Automation safety and legal policies
• Responsible for overall operational excellence and customer satisfaction around solutions and services portfolio and team
• Ensure adequate resources are availability and utilization to meet current and future demands according to strategic business plan and changing market demands
• Develop, lead, and mentor specialist team to drive consistent profitable growth
• Collaborate with key suppliers to plan annual engagement, positioning Rexel as the supplier’s preferred channel to market
• Drive a disciplined selling process that starts with an annual plan, includes an accountability process to deliver results, and culminates with exceeding sales goals
• Develop competency plans so resources can be successful in winning available market
• Demonstrate commercial understanding of current and future technology segments, with specific technical acumen as needed to round out teams expertise
• Establish appropriate development plans for each employee that they embrace and align their personal needs/desires, with that of the team and business. Appropriately addressing performance challenges
• Create a culture focused on success and winning. Celebrate team and individual accomplishments
• Present proposals to all levels of leadership and technical audiences
• Other duties as assigned

Benefits

• Medical, Dental, and Vision Insurance
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• 401K with Employer Match
• Paid vacation and sick time
• Paid company holidays plus flexible personal days per year
• Tuition Reimbursement
• Health & Wellness Programs
• Flexible Spending Accounts
• HSA Accounts
• Commuter Transit Benefits
• Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
• Employee Discount Programs
• Professional Training & Development Programs
• Career Advancement Opportunities – We like to promote from within

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees