Indoor Playground Attendant

City of Golden Valley•Brookview - City of Golden Valley (316 Brookview Parkway), MN
•Onsite

About The Position

The Indoor Playground Attendant supports daily operations of the Brookview Backyard indoor playground and party rooms. The role provides customer service, promotes participant safety, monitors facility use, collects fees, maintains cleanliness, and enforces facility policies and procedures to help create a safe, welcoming, and enjoyable environment for children and families. Hours are flexible depending on the shift and may range from 5–20 hours per week. Hours may include nights, weekends, and holidays. Shifts are Monday–Friday, 3–8:30 pm; Saturday, 8:45 am–2:45 pm or 2:30–8:30 pm; and Sunday, 9:15 am–1:15 pm or 1–5:30 pm. This position has no employee supervisory responsibilities, but staff supervise participants to ensure safety and enforce rules and regulations. Duties and responsibilities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals to perform the essential functions of the job.

Requirements

  • Must be at least 16 years of age.
  • Ability to communicate effectively with children, parents, and the public.
  • Ability to follow written and verbal instructions.
  • Ability to enforce facility rules in a professional and consistent manner.
  • Ability to perform the physical demands of the role, including occasionally lifting items or equipment weighing up to 50 pounds.

Nice To Haves

  • Experience working with children ages 2–12.
  • Previous customer service experience.
  • Experience in recreation, childcare, education, hospitality, or community center settings.
  • Cash handling or point-of-sale experience.
  • Light cleaning and custodial experience.
  • Current First Aid/CPR/AED certification.

Responsibilities

  • Oversee daily operations of the indoor playground and party rooms, enforce rules and safety regulations, and follow proper emergency procedures.
  • Collect admission fees, process transactions, and maintain accurate records of daily receipts and attendance.
  • Assist with facility opening and closing procedures.
  • Clean and disinfect playground equipment, walkways, and party rooms.
  • Prepare party rooms and the playground area, including organizing inventory and operations and party room supplies.
  • Work with management to resolve customer complaints.
  • Respond to emergencies, administer first aid as trained, and follow established emergency procedures.
  • Complete incident, accident, behavior, and shift reports as required.
  • Assist with promotion of special events and community programs.
  • Supervise participants to ensure safety and enforce rules and regulations.
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