Indoor Air Quality (IAQ) Specialist
About The Position
Join Carolina Cool and Help Families Breathe Easier. At Carolina Cool, we believe comfort goes beyond temperature. Our mission is to improve the health, comfort, and safety of every home we serve. As an Indoor Air Quality (IAQ) Specialist, you'll work directly with homeowners to identify indoor air quality concerns and recommend customized HVAC, plumbing, electrical, and air quality solutions that improve their everyday lives. If you enjoy building relationships, educating customers, and helping homeowners make informed decisions, this is an exciting opportunity to grow your career with a trusted and growing home services company.
Requirements
- Previous sales experience preferred, particularly within HVAC, home services, construction, or related industries.
- Knowledge of HVAC systems, indoor air quality products, plumbing, and electrical services is preferred.
- Strong communication, presentation, and interpersonal skills.
- Self-motivated with a proven ability to meet or exceed goals.
- Ability to build rapport and establish trust quickly with homeowners.
- Strong organizational and time management skills.
- Valid driver's license with an acceptable driving record.
Responsibilities
- Analyze customers' homes as a complete comfort and efficiency system.
- Conduct indoor air quality and home comfort assessments.
- Identify customer needs and recommend customized solutions.
- Present Carolina Cool products and services in a professional and consultative manner.
- Develop and communicate detailed sales proposals to homeowners.
- Give effective sales presentations using Carolina Cool's proven sales process.
- Follow up on leads and sales opportunities daily.
- Maintain accurate records of customer interactions and sales activity.
- Prospect daily for new sales opportunities.
- Build and maintain a strong referral network.
- Establish personal referral and repeat business opportunities.
- Participate in community and company-sponsored events as needed.
- Continuously expand product knowledge and industry expertise.
- Serve as a liaison between customers and Carolina Cool.
- Build trust through professionalism, integrity, and exceptional service.
- Handle customer questions and concerns promptly and professionally.
- Ensure a seamless customer experience from consultation through installation.
Benefits
- Competitive salary plus uncapped commission potential.
- Industry-leading training and professional development.
- Career advancement opportunities within a growing organization.
- Supportive leadership and team-oriented culture.
- Comprehensive benefits package.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
