About The Position

The Individualized Support Specialist assists people served by Lumibility in securing meaningful employment and provides or arranges the job supports needed for them to succeed. The role includes supervision, support, and training for people with differing abilities, along with person-centered activities that promote positive outcomes, appropriate social skills, positive behaviors, skill development, and community participation. The specialist supports an assigned employment caseload through career exploration, job placement, career counseling, on- and off-site coaching, advocacy, career-development guidance, and follow-along services to help individuals obtain and retain employment. The position also involves maintaining employment-related records and documentation, coordinating transportation, meeting funder and organizational requirements, and assisting with community-based crew coverage as needed. Travel is between Shelton, Milford, and West Haven, with the position based in the Shelton area. The schedule is 40 hours per week, Monday through Friday, 8:30 a.m. to 4:30 p.m.; quarterly staff meetings may take place in a community setting after typical program hours. The role is non-exempt and pays $21.00 per hour.

Requirements

  • High school diploma or equivalent.
  • At least two years of experience providing employment and/or transition supports to people with differing abilities.
  • Must be over 18.
  • Valid Connecticut driver's license, acceptable driving history, and ability to use a personal vehicle for Lumibility business as defined by company policy.
  • Ability to provide support and services using community-based resources.
  • Ability to work flexible hours and travel to varying locations as needed.
  • Knowledge of person-centered, outcome-based services for people with differing abilities.
  • Knowledge of company policies, procedures, applicable regulations, and standards.
  • Ability to interpret policies and regulations and translate general guidelines into specific actions.
  • Knowledge of community resources.
  • Planning, organizing, problem-solving, and decision-making skills.
  • Ability to work with people with differing abilities and implement programs and activities outlined in individual support plans.
  • Skill in operating standard office equipment and agency data systems, including Therap, Microsoft Teams, and Outlook.
  • Effective, courteous, and professional communication skills, including clear and concise writing for accurate records.
  • Ability to guide and instruct adults with significant challenges.
  • Ability to work independently and as part of a team.
  • Ability to maintain confidentiality.
  • Ability to attend to the physical and personal needs of adults with differing abilities.
  • Ability to use adaptive and other equipment.
  • Ability to maintain a patient and positive attitude.

Nice To Haves

  • Bachelor's degree in a related field.

Responsibilities

  • Ensure the health, safety, and well-being of people served in accordance with individual service plans and agency policies and procedures.
  • Meet the employment needs of an assigned caseload through career exploration, job placement, career counseling, on- and off-site coaching and support, and advocacy.
  • Provide individualized support to help service participants obtain and retain employment.
  • Assist and advise individuals on career development, including resume writing, interview preparation, and career practices.
  • Train and support individuals at employment sites.
  • Provide individualized follow-along supports to help individuals maintain employment.
  • Develop and implement person-centered activities that promote positive outcomes.
  • Maintain medical, social, and programmatic files, documenting progress, service goals, attendance, behavioral data, progress notes, and other required information.
  • Create a schedule for individual caseloads that meets position hours and agreed-upon core hours.
  • Transport individuals or assist in securing appropriate transportation for employment or community needs in accordance with safe-driving policies and practices.
  • Maintain a current, comprehensive electronic database of employment-related information for each person on the assigned caseload, including assessments, work history, resumes, applications, interviews, positions, and employers.
  • Comply with DDS and other funder reporting requirements and with DDS and organizational training requirements.
  • Assist with coverage of community-based crews as needed.
  • Attend quarterly staff meetings in a community setting after typical program hours.
  • Perform other duties as assigned.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Life insurance
  • Disability insurance
  • 401(k) with employer match
  • Paid time off
  • Wellness benefits
  • Employee assistance programs
  • Opportunities for professional growth
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service