Individual Marketplace Proposal Manager

WTW•Philadelphia, PA
•Remote

About The Position

Via Benefits, a WTW business, helps employers guide eligible retirees and other populations to individual health insurance coverage through personalized enrollment support, ongoing advocacy, and reimbursement account administration. We are looking for a Strategic Proposal & Presentation Enablement Manager to help bring our story to life and support growth across Retiree Solutions, Active/Individual Coverage Health Reimbursement Arrangement (ICHRA) Solutions, Access, and Public Sector Solutions. In this hands-on role, you will shape the client experience by reviewing, creating, and formatting client and finalist presentations; applying WTW and Via Benefits branding standards; and turning complex information into clear, polished slides. You will also coordinate proposals from intake through submission, develop compelling client-centered messaging, manage reusable content, and use approved AI tools to improve speed, consistency, and quality.

Requirements

  • 5-8+ years of relevant experience in proposals, presentations, sales enablement, business development, communications, consulting, or a related professional-services environment.
  • Exceptional writing, editing, synthesis, storytelling, presentation-development, and document-quality skills.
  • Advanced PowerPoint and Microsoft 365 skills, with the ability to create polished, brand-compliant presentations and manage collaborative workspaces.
  • Strong project-management skills and a track record of coordinating multiple high-priority deliverables, stakeholders, reviews, and deadlines.
  • Sound judgment and the ability to translate technical information for executive, employer, advisor, and participant audiences.
  • A practical, client-focused approach to balancing speed, quality, and risk in a fast-paced environment.
  • Experience using Microsoft Copilot or another enterprise AI platform to support analysis, drafting, content review, or meeting preparation.

Nice To Haves

  • Experience supporting employee benefits, retiree health, health care, exchange, or technology-enabled service solutions.
  • Familiarity with Loopio or a comparable proposal-management platform, including AI-assisted drafting, approved-content retrieval, library maintenance, tagging, and response reuse.
  • Familiarity with SharePoint, Teams, content-management systems, and document-governance practices.

Responsibilities

  • Bring client and finalist presentations to life by shaping storylines, simplifying complex information, formatting slides, refining speaker notes, and applying WTW and Via Benefits branding standards.
  • Lead the coordination of RFPs, RFIs, renewals, standard proposals, and other priority pursuits from intake and planning through final submission.
  • Review solicitation documents to identify requirements, deadlines, submission instructions, risks, gaps, and questions, then turn them into clear workplans and assignments.
  • Partner with sales and solution leaders to develop win strategies, executive summaries, proposal narratives, and messaging tailored to each prospect’s priorities.
  • Deliver submission-ready materials by consolidating edits and confirming completeness, accuracy, terminology, branding, formatting, compliance, and overall quality.
  • Keep pursuits moving by managing timelines, review cycles, stakeholder responsibilities, approvals, collaboration workspaces, document ownership, and version control.
  • Use Microsoft Copilot, Loopio, and other approved tools to analyze requirements, strengthen first drafts, retrieve approved content, identify gaps, and increase reuse while maintaining human review and confidentiality.
  • Keep proposal content, presentation assets, prompts, templates, and knowledge resources current and easy to use across Loopio, Teams, and SharePoint.
  • Bring together input from Sales, Solution Architecture, Client Management, Operations, Product, Marketing, Legal, Finance, and subject-matter experts to ensure content is accurate, current, and aligned.
  • Help continuously improve proposal processes, templates, review checklists, ownership models, and handoffs by applying lessons learned from completed pursuits.

Benefits

  • Mental health/emotional wellbeing (including Employee Assistance Program)
  • Medical (including prescription drug coverage and fertility benefits)
  • Dental
  • Vision
  • Health Savings Account
  • Commuter Accounts
  • Health Care and Dependent Care Flexible Spending Accounts
  • Company-paid life insurance
  • Supplemental life insurance
  • AD&D
  • Group accident
  • Group critical illness
  • Group legal
  • Identify theft protection
  • Wellbeing program
  • Adoption assistance
  • Surrogacy assistance
  • Auto/home insurance
  • Pet insurance
  • Other work/life resources
  • Paid holidays
  • Annual paid time off (includes state/local paid leave where required)
  • Company-paid disability (short-term and long-term disability)
  • Other leaves (e.g., bereavement, FMLA, ADA, jury duty, military leave, and Parental and Adoption Leave)
  • Paid Time Off (only included for Washington roles)
  • Qualified contributory pension plan (if eligible)
  • 401(k) plan with annual nonelective company contribution.
  • Non-qualified retirement plans available to senior level colleagues who satisfy the plans’ eligibility requirements
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