Indirect Purchasing and Shared Services Senior Manager
About The Position
As an Indirect Purchasing & Shared Services Senior Manager, you'll lead the teams, systems, suppliers, and services that keep Corporate Services operating at its best. This role transforms strategy into action by driving operational excellence across Indirect Purchasing, Fleet & Travel, and Systems Support while improving service delivery, technology effectiveness, supplier performance, and business results. You'll partner across the organization to deliver innovative solutions, strengthen accountability, and create sustainable improvements that help Whataburger achieve its long-term goals. In this role, you'll Make a Difference by improving processes and services that support team members across the business. You'll Serve with Heart by creating reliable, efficient solutions that enhance the employee experience. You'll Win as One by building strong partnerships across Corporate Services, Finance, IT, Real Estate, and Operations. And you'll Move Forward Boldly by championing innovation, automation, and continuous improvement that help drive the business forward.
Requirements
- Bachelor's degree in Business Administration, Supply Chain Management, Operations Management, Information Management, or equivalent experience
- 6+ years of progressive leadership experience in purchasing, fleet administration, travel management, business systems support, or related operational functions
- Experience leading cross-functional teams and enterprise-wide initiatives
- Experience managing supplier and service provider relationships
- Strong knowledge of strategic planning, process improvement, and operational management
- Experience with budgeting, forecasting, and financial accountability
- Ability to analyze data, interpret trends, and make informed business decisions
- Strong communication, collaboration, and leadership skills
- Ability to balance multiple priorities in a fast-paced environment
Nice To Haves
- CPSM, CRM, CFM, or related professional certification
- Experience leading business systems, technology, or digital transformation initiatives
- Advanced experience in supplier governance and contract performance management
- Experience building operational dashboards and performance reporting programs
- Strong change management and organizational effectiveness experience
- Experience developing leaders and succession planning strategies
- Experience supporting multi-site or large-scale operational environments
Responsibilities
- Lead Indirect Purchasing, Fleet & Travel, and Systems Support teams
- Develop and execute strategic roadmaps for systems and shared services
- Align technology, suppliers, and processes with business priorities
- Coach leaders and team members to drive performance and growth
- Identify and implement process improvement and automation opportunities
- Strengthen supplier governance, service levels, and vendor accountability
- Manage cross-functional initiatives across Corporate Services and key business partners
- Partner with Finance to improve budgeting, forecasting, and spend visibility
- Establish governance practices that support compliance and risk management
- Leverage metrics, dashboards, and analytics to drive decisions and performance
- Provide leadership insights and recommendations to senior leadership
- Lead change initiatives that enhance efficiency, service, and business outcomes
- Champion continuous improvement across supported functions
- Perform other duties as assigned
Benefits
- Competitive Weekly Pay
- Bonus Program that scales up to 2.5X payout potential based on company results
- 5 weeks PTO
- Flex Weeks
- Paid Corporate Holidays
- Paid Parental Leave
- 401(k) match $1/$1 up to 4%
- Competitive Medical, Dental and Vision Benefits
- Short-term and Long-term Disability Benefits
- Opportunities for Career Development and Growth
- Whataburger Family Foundation - Scholarship Program (dependents eligible) and Hardship Grant Assistance
- Discounted Meals for You and a Guest
- Wireless Service Discounts
- Computer & Software Discounts
- Fitness / Gym Discounts
- Awards and recognition for all you do
- Retirement Celebration Program
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What This Job Offers
Job Type
Full-time
Career Level
Senior
