Dealer Services Ops - Processing - Indirect Loan Processor II

Golden 1 Talent Acquisition Team•Sacramento, CA

11h•$23 - $28•Remote

About The Position

The Indirect Loan Processor II receives, reviews, audits and disburses loan applications through the Credit Union Direct Lending program to maintain quality of program, ensure accuracy of loan information, and provide member and dealership satisfaction.

Requirements

Successful completion of High School curriculum is preferred. Additional work experience may be considered in lieu of a High School Diploma.
Minimum 18 to 24 months of Consumer Loan Processing experience.
Maintain a thorough knowledge of Golden1 products and Services and its policies and procedures.
Proven ability to produce results in a fast-paced environment.
Demonstrated ability to interact professionally with members while achieving service and strategic goals.
Demonstrated use of computer systems.
Solid knowledge of financial products and services offered by Golden 1.
Positive, outgoing attitude.
Reliable work attendance.
Professional communication (Verbal/Written Communication).
Strong interpersonal skills.
Strong and effective business writing skills.
Ability to work a schedule that includes weekends and some holidays.
Effective oral and written communication skills required to assist other staff and to constructively follow-up on member inquiries and concerns.
Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, such as financial calculators, personal computer, facsimile machine and telephone.
Prolonged sitting throughout the workday with occasional mobility required.
Corrected vision within the normal range.
Hearing within normal range. A device to enhance hearing will be provided if needed.
Ability to lift 15 lbs. as may be required.
Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc.

Nice To Haves

Bilingual and multilingual, a plus.

Responsibilities

Receive and audit appropriate paperwork sent from the vehicle dealerships.
Research and identify missing information and communicate discrepancies with dealership personnel.
Perform verifications on application data to ensure accuracy prior to funding.
Ability to identify red flags in loan documentation in order to avoid potential fraud.
Determine whether loan warrants disbursal as per Golden 1 established guidelines.
Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws appropriate to the position.
Fund appropriate monies to dealerships with the appropriate administrative fee.
Assist department staff with gathering information and preparation of reports.
Communicate and interact with department management and staff to provide information on loan status.
Assist the Senior Processor with monitoring and directing workflow processes, supporting the Processor I with questions and escalations.
Help Supervisors facilitate Team Huddles, Trainings and Team Engagement Events.
Identify and implement process efficiencies and submit procedural updates for approval.
Help in other areas within Lending as assigned.
Results oriented including a willingness to take on any task required to meet or exceed team goals and objectives.