Loan Processor II

AMPLIFY CREDIT UNION • Austin, TX

22h • $24 - $27 • Remote

About The Position

The Loan Processor II is responsible for the timely and accurate review of mortgage loan documentation to ensure completeness and compliance with internal policies, regulatory requirements, private mortgage insurance standards, and investor guidelines. The role reviews all information submitted with the loan application, verifies the validity of supporting documents, and prepares a fully documented file for Underwriting and Closing. This position works closely with the Loan Production team to identify missing or incomplete information, resolve documentation issues, and maintain clear communication throughout the loan process. The Loan Processor II supports an efficient workflow and contributes to a positive member experience by delivering consistent, detail-oriented processing and responsive service.

Requirements

• The position requires a high school diploma or GED, with a bachelor’s degree in business or a related field preferred.
• Candidates must have a minimum of three years of experience in the mortgage industry, including at least two years of mortgage loan processing experience with conventional underwriting and government loan programs.
• Required government experience includes processing FHA, VA, and USDA loans, and experience with Texas Home Equity Loans is also required.
• Candidates must demonstrate strong proficiency in analyzing and interpreting personal tax returns, including all supporting schedules.
• Must be bondable.
• To perform this job successfully, an individual should have knowledge and be efficient with the use of a personal computer, Microsoft Office applications, Credit Bureau Systems, financial calculators, Fannie Mae's Desktop Underwriter (DU), Freddie Mac's Loan Product Advisor (LPA), Optimal Blue, and Encompass.
• Must have reliable internet access of 50MBPS which is the minimum speed required to connect to several of our systems and platforms.
• Must have excellent judgment skills to make quick decisions within written policy and standard operating procedures and must be extremely detail oriented and accurate while processing high volumes of files.
• Must have or quickly obtain working knowledge of the credit union's products and services, and the Federal Credit Union Act including bylaws and regulations that apply to federally chartered credit unions.
• Ability to understand Standard Operating Procedures and familiarity with state and federal NCUA regulations is required.
• Additional regulations the employee should understand include, but are not limited to: HMDA, the Dodd-Frank Act, Regulation Z, Regulation B, the FHLMC, FNMA, FHA, VA, and TRID rules and processes.

Nice To Haves

• The ability to speak Spanish is preferred.

Responsibilities

• Processes a high volume of loans across all business channels and product types, ensuring accuracy, timeliness, and full compliance with internal procedures, agency guidelines, private mortgage insurance requirements, and all regulatory standards
• Closely monitors loan pipelines to ensure closing dates and company deadlines are met; tracks rate lock information for accuracy and expiration dates; communicates with the Loan Originator as needed to maintain data integrity
• Reviews loan files for completeness upon receipt and throughout the loan process; updates the system of record as needed prior to resubmission to Underwriting; ensures all documentation required for loan approval is received, reviewed, updated, and properly imaged
• Re-runs Automated Underwriting System [AUS] findings when applicable to ensure results remain current and accurate throughout the loan process
• Performs thorough review of credit reports, employment information, and asset documentation; requests additional documentation as needed; calculates income for self-employed members; verifies the accuracy of borrower-provided information through verbal or written verification processes
• Reviews appraisal reports for accuracy, ensuring all required corrections, adjustments, and notations are addressed prior to resubmission to Underwriting
• Reviews title work, including titles searches and title commitments, to confirm valid ownership, chain of title, tax information, lien position, and existing mortgage details
• Ensures all required re-disclosures are issued promptly when a valid changed circumstance occurs
• Schedules and coordinates loan closings with members and title companies/notaries; provides final confirmation of loan terms to members
• Prepares and documents the file appropriately for submission to the Closing Department
• Keeps current on changes in policies, procedures, guidelines and regulations affecting the credit union and the mortgage industry; applies local, state, and federal regulations to loan processing activities
• Serves as a liaison between members, realtors, builders, title companies, brokers, referral partners, and other key stakeholders; collaborates with internal team members to resolve issues effectively
• Maintains consistent communication with members throughout the loan process regarding questions, loan status, and additional requirements
• Acts as a backup for other departmental functions when needed and provides training as assigned
• Proactively reviews processes and procedures for accuracy and efficiency, recommending improvements to enhance workflow
• Upholds credit union policies and procedures and champions organizational culture both internally and externally

Benefits

• Medical, Dental, and 401(k) programs for team members.
• Customized volunteer opportunities with our signature partners (Saint Louise House).
• Additional paid time off for volunteer-related activities.
• Undergraduate and graduate tuition benefits for eligible full-time and part-time team members.
• This role offers base pay of $24 - $27 per hour plus a monthly incentive.
• It also entails the benefits available to all Amplify employees, including a 401(k) with a company match of 100% on the first 5% you contribute.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED