Indirect Lending Specialist

Sentinel Federal Credit Union • Rapid City, SD

20h • Onsite

About The Position

Sentinel Federal Credit Union is seeking a motivated, detail-oriented, and member-focused Indirect Lending Specialist to serve as the primary point of contact for dealership partners and provide outstanding service to members throughout the indirect lending process. The role manages loan funding, maintains dealership relationships, ensures accurate and compliant documentation, and contributes to the continued success and growth of the indirect lending program. The position involves working independently and collaboratively in a fast-paced environment, building community partnerships, and balancing relationship management with operational responsibilities.

Requirements

• At least 18 years old.
• High school diploma, GED, or equivalent.
• One year of lending, financial services, customer service, or related experience.
• Strong organizational skills and exceptional attention to detail.
• Excellent communication and relationship-building skills, including the ability to work effectively with members, dealerships, and internal teams.
• Ability to manage multiple priorities accurately in a fast-paced environment.
• Working knowledge of consumer lending practices and regulations, or the ability to develop that knowledge quickly.
• Self-motivated, able to work independently, and able to collaborate effectively with others.

Nice To Haves

• Associate degree or higher in a related field.
• Valid driver's license.

Responsibilities

• Manage the day-to-day operations of the Credit Union’s indirect lending program and serve as the primary contact for dealership partners.
• Review, verify, and fund indirect loan applications, ensuring documentation is accurate, complete, and compliant with Credit Union policies and regulatory requirements.
• Build and maintain dealership relationships through regular communication, visits, meetings, and networking.
• Respond to dealer and internal inquiries, resolve funding issues, and provide service throughout the lending process.
• Monitor loan documentation, maintain accurate records, and perform quality-control and file-maintenance activities.
• Work with the Consumer Lending Manager, CRIF, and internal teams to strengthen dealership partnerships and support program growth.
• Cross-sell Credit Union loan and deposit products while serving members and dealership partners.
• Recommend process improvements, participate in special projects, and identify opportunities to expand the indirect lending program.
• Stay current on lending regulations, compliance requirements, and Credit Union policies, and protect confidential member information.

Benefits

• Medical, dental, and vision insurance.
• Dependent care and medical flexible spending accounts.
• Life insurance and long-term disability.
• Employee Assistance Program (EAP).
• 401(k).
• Three weeks of paid time off per year.
• Paid holidays and personal days.
• Paid volunteer hours.
• Inclement weather pay.
• Paid professional development and networking opportunities.
• Mentorship program.
• Professional book reimbursement.
• Internal promotion and career growth opportunities.
• Standard bonus and incentive eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED