Indirect Lending Specialist

American Heritage Credit Union•Philadelphia, PA

4d•Onsite

About The Position

American Heritage Credit Union, a $5+ billion credit union, has an immediate opening for a Full-Time Indirect Lending Specialist. This position is responsible for all auto and recreational vehicle loan application and servicing functions.

Requirements

At least one to three years of experience with knowledge in lending operations preferred.
Working knowledge of Symitar and Meridian Link preferred.
Requires a minimum of an associate college degree or working toward a four-year college degree education required; a four-year college degree preferred.
Must be available to work evening and Saturday hours.
Must be available to travel between Philadelphia, Bucks, and Montgomery Counties.

Nice To Haves

At least one to three years of experience with knowledge in lending operations.
Working knowledge of Symitar and Meridian Link.
A four-year college degree.

Responsibilities

Perform the indirect pre-funding loan audit process.
Ensure all pertinent loan documents are present and properly signed.
Review all loan packages for accuracy and completeness of all documents.
Complete audit sheet checklist for each loan package.
Perform the loan onboarding introduction calls to all indirect borrowers.
Provide 30 second overview of American Heritage and our mission to serve its members and community.
Verify new loan request for accuracy and follow identity authentication procedures to prevent fraudulent loans.
Cross-sell qualified direct consumer loan products and services.
Perform the new membership account opening process.
Input, review and approve membership applications in Meridian Link for new members.
Scan and upload member service request forms and all forms of identification to the membership application in Meridian Link.
Verify that the account was created successfully and accurately in Symitar and that the member deposit was processed correctly.
Complete successful due diligence process for every new member, including verification of address and identification.
Maintain audit log for new accounts opened, and forward membership packages to Account Services.
Perform the indirect loan closing process.
Validate loan terms in Meridian Link.
Match contracted loan terms.
Ensure the application reflects the correct dealership and reserve information.
Book and fund loans through Meridian Link for applications from CUDL, Dealertrack, and Route One portals.
Complete ACH origination through online teller for applications from Dealertrack and Route One portals.
Perform the indirect post funding review process.
Review funded loan package and new loan records in Symitar.
Validate all disbursed amounts including dealer reserve.
Ensure that all pertinent loan documents are present and properly signed.
Fulfill the indirect post-funding Quality Control correction process.
Monitor indirect correction queues in Meridian Link for Loan or membership applications that have been returned with errors.
Correct account opening and loan closing errors in a timely manner.
Call lender or dealer to follow up as needed.
Process GL adjustment transactions as needed.
Perform the lien assignment process for all indirect title loans.
Make initial outbound calls within the first 30 days of funding to ensure lien assignments are in process.
Perform a second outbound call to follow up prior to 60 days from funding to ensure that the lien assignments are in process.
At 60 days from funding mail a demand letter for all lien assignments in process and escalate matter to immediate supervisor.
Maintain timely status comments in Symitar for each auto lien assignment in process.
Prepare for the next role.
Complete Level One Loan Officer Training Program by completing extensive training in Underwriting.
Assist in Dealer Site Visits.
Support all indirect events.
Must be available to travel between Philadelphia, Bucks, and Montgomery Counties.