About The Position

Vanguard Claims Administration is seeking enthusiastic Independent Property Field Adjusters (1099 Contractors) to conduct daily inspections of insureds' properties, write estimates, and compile claim reports. In this role, you will contact insureds to arrange a time to travel to the loss site to conduct a thorough analysis of the property damage, evaluate damages, and compile an estimate using Xactimate, in addition to producing IA reports for claims. It is imperative that the Field Adjusters we assign claims to deliver compassionate service that is fast, fair, and easy to ensure customer retention. You will work independently, prioritizing responsibilities and managing your own workload while ensuring that you are meeting the customer service standards for our carriers.

Requirements

  • A minimum of 3-5 years of estimating/insurance adjusting experience
  • Applicable active license in the state you will be working (will be required to provide evidence of active license).
  • Valid driver’s license.
  • Ability to carry, set up and walk up and down a ladder.
  • Ability to access roofs.
  • Must be able to travel 90% of the time and work a non-traditional schedule (based on customer’s availability)
  • Strong customer service experience
  • Strong interpersonal, organizational, and multi-tasking skills
  • Strong written and verbal communication skills
  • Ability to take initiative
  • Strong proficiency in Microsoft Office Suite.
  • Proficiency in all aspects of Xactimate

Nice To Haves

  • Bachelor’s Degree preferred
  • Bilingual candidates are strongly encouraged to apply

Responsibilities

  • Communicate and negotiate effectively with our customers and vendors
  • Treat customers respectfully and compassionately
  • Solve problems, make decisions, and take action
  • Conduct research, investigate details, and estimate damage
  • Create an organized work routine in a virtual environment
  • Work independently and responsibly to handle claims in a professional and caring manner
  • Support Vanguard's commitment to the highest ethical standards
  • Manage communication, verbally or in writing, regarding claim processes/procedures with other customers, employees, leaders and Catastrophe Team.
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