Incredible Years Services Manager

Easter Seals Florida•Tampa, FL

9d•Hybrid

About The Position

Easterseals Florida is seeking an experienced Program Manager to lead our Incredible Years® Program, an evidence-based parenting and family support program. While this position is primarily remote, significant travel is required to program locations, community partner sites, outreach events, staff observations, meetings, and training activities throughout the service area. This role is ideal for a leader who enjoys both program management and community engagement and is comfortable spending substantial time in the field supporting staff, building partnerships, and ensuring high-quality service delivery.

Requirements

Bilingual English/Spanish
Master's degree in Psychology, Social Work, Education, Human Services, Behavioral Health, or a related field
Experience managing programs and supervising staff
Strong leadership, communication, and organizational skills
Experience in community-based services, family services, behavioral health, early childhood, or related programs
Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint, and the ability to learn and use program databases, electronic documentation systems, and virtual meeting platforms
Ability and willingness to travel frequently throughout the assigned service area
Ability to meet our approved driver qualifications in order to drive your personal vehicle, as required, for program-related needs (minimum age of 21 and good driving history)
Experience managing grant-funded programs
Experience with parenting, family support, or early childhood programs

Responsibilities

Manage the day-to-day operations of the Incredible Years® Program
Supervise, coach, and support a remote team
Travel regularly to observe program sessions, support staff, and ensure program quality
Coordinate staffing and provide direct program coverage when needed
Develop and maintain community partnerships and referral relationships
Lead community outreach and represent Easterseals Florida at meetings and events
Monitor program outcomes, compliance, reporting, and documentation
Oversee program expenditures and support budget compliance