Income Maintenance Caseworker - Cumberland County Assistance Office (Fayette Location)

Commonwealth of Pennsylvania•Fayette County, PA

8d•$53,008•Hybrid

About The Position

This role gives you the chance to help community members access programs that can improve their daily lives. You guide people through essential applications that provide stability and hope. Step into a position where your hard work strengthens families and lifts entire communities. This position focuses on determining eligibility for a variety of assistance programs while supporting customers with clear guidance and timely casework. After attending an 8-week Income Maintenance Standard Training Program (IMSTP), you will be completing your job duties in an office setting environment.

Requirements

Four years of experience in interviewing or work requiring the analysis and interpretation of data; or A bachelor's degree; or Any equivalent combination of experience and training.
Applicants will be considered to have met the educational requirements once they are within three months of graduating with a qualifying degree.
Meet the PA residency requirement.
Must be able to perform essential job functions.
A conditional offer of employment will require submission of criminal history reports.
Must pass a background investigation.
This position will have access to Federal Tax Information (FTI) and is subject to the provisions of IRS Publication 1075 (Pub 1075) which requires you to pass an enhanced background check prior to beginning employment.
Under Pub 1075, acceptance of a conditional offer of employment will require submission to and approval of satisfactory criminal history reports, including but not limited to: a fingerprint-based federal records check; a PA State Police clearance; a check of local law enforcement agencies where you have lived, worked, and/or attended school within the last five (5) years; and a citizenship/residency verification.

Nice To Haves

Hiring preference for this vacancy may be given to candidates who live within Fayette County.

Responsibilities

Evaluate applications and determine eligibility for programs such as financial assistance, Medicaid, SNAP, LIHEAP, Nursing Home Care, and Waivers
Conduct phone and in-person interviews to gather information and understand customer circumstances
Interpret and apply state and federal regulations to ensure accurate case decisions
Enter information into automated systems and perform manual calculations for case processing
Write clear and thorough case comments to record changes and document decisions
Complete all assigned work within required timeframes and established procedures