Income Maintenance Caseworker II- Adult Medicaid- Part Time

Harnett County•Lillington, NC

11d•Onsite

About The Position

Employees in this position are responsible for determining applicants’ initial eligibility for the Adult Medicaid program in Harnett County Department of Social Services. Employees serve during natural emergencies in County Emergency Management Shelter as needed and assigned.

Requirements

Good mathematical reasoning and computational skills.
Ability to communicate with clients, applicants, and the public to obtain data, and to explain and interpret rules, policies, and procedures.
Ability to understand the needs and problems of clients/applicants.
Ability to learn the program area of assignment and all agency programs and services which could affect the client/applicant.
Graduation from an accredited associate degree program in Human Services Technology, Social Services Associate, Paralegal Technology, Business Administration, Secretarial Science, or a closely related curriculum; or graduation from high school and two years of paraprofessional, clerical, or other public contact experience which included negotiating, interviewing, explaining information, gathering and compiling of data, analysis of data and/or performance of mathematical or legal tasks with at least one year of such experience being in an income maintenance program; or graduation from high school and three years of paraprofessional, clerical or other public contact experience which included negotiating, interviewing, explaining information, the gathering and compiling of data, the analysis of data and/or the performance of mathematical or legal tasks; or an equivalent combination of training and experience.

Responsibilities

Intake, review and process of the Adult Medicaid applications to determine eligibility.
Obtain all pertinent data concerning the clients' family composition, financial and employment during the intake process.
Process clients' information through the verification of all documents obtained during intake.
Determine clients' continued eligibility for Adult Medicaid.
Balance workloads within Adult Medicaid unit and coordinate overall workflow.
Develop procedures and make minor organizational changes and recommend other changes to improve efficiency.
Refer to the Adult Medicaid manuals in performing all functions required to complete the eligibility determination process.
Utilize agency procedural guides in accomplishing the work.
Interpret policy directives using correspondence and memoranda from State regulatory agencies.
Serve during natural emergencies in County Emergency Management Shelter as needed and assigned.
Work other duties as assigned.