Incidental Imaging Navigator

St. Tammany Parish Hospital•Covington, LA

13d•Onsite

About The Position

The navigator oversees daily operations and workflow for the Incidental findings discovered on imaging exams. The navigator works with imaging leadership and community outreach to promote business development. Provide customer service to the ordering providers, clinic managers, and patients. Manage follow-up imaging tests and referrals. Educate providers, community and patients on the application as well as future enhancements. Acts as the point of contact while collaborating with Siemens and providers. Provides statistical reporting, program enhancements, and marketing initiatives for continued program growth. Management of the AIRC findings and follow-up recommendations based on Radiology reports. Complies with organization’s C.A.R.E.S. standards. Aids in Patient care areas within the Imaging department when needed.

Requirements

Graduate of an accredited radiology technology program.
A.R.R.R.T. registered in Radiology and state licensed in radiology by the LSRT required.
Minimum seven (7) years’ experience in diagnostic imaging operations required.
Excellent written and verbal communication skills.
Experience with Microsoft Office Suite and strong computer skills.
Knowledge of medical terminology.
Demonstrates attention to detail and ability to work independently and as a team member.
Requires minimal direct supervision and strong organizational skills.
Excellent customer service and interpersonal skills required.
Must be able to multi-task and work well with others in a very busy environment.
Must always maintain a professional demeanor.
Must be detail oriented.
Ability to work with high level professionals and low-literacy clients/patients.
Skillful in customer service and public relations.
Energetic drive to develop and grow a program.

Nice To Haves

Post modality certification and multimodality background knowledge preferred.

Responsibilities

Oversees daily operations and workflow for incidental findings discovered on imaging exams.
Works with imaging leadership and community outreach to promote business development.
Provides customer service to ordering providers, clinic managers, and patients.
Manages follow-up imaging tests and referrals.
Educates providers, community, and patients on the application and future enhancements.
Acts as the point of contact while collaborating with Siemens and providers.
Provides statistical reporting, program enhancements, and marketing initiatives for continued program growth.
Manages AIRC findings and follow-up recommendations based on Radiology reports.
Complies with organization’s C.A.R.E.S. standards.
Aids in Patient care areas within the Imaging department when needed.