Incident Management Coordinator [Tampa, FL]

Iteris•Tampa, FL

5d•Onsite

About The Position

Iteris is looking for a Traffic Incident Management Coordinator (TIM Coordinator) whose work includes participation in program planning, performance data analysis, oversight of incident management programs, meeting coordination, preparation of technical correspondence and reports, and contacts with and/or appearances before local officials, civic and community groups, public agencies, etc., to promote and implement Traffic Incident Management (TIM) activities for FDOT. The TIM Coordinator shall meet with FDOT TSM&O Incident Management Program Manager on a bi-weekly basis, or at any time requested by FDOT’s TSM&O Incident Management Program Manager, to discuss the latest activities and events and any other topic of interest regarding the Incident Management Program and its components.

Requirements

Bachelor of Arts, Bachelor of Science, or Business Administration degree or the equivalent of three (3) years experience in incident management operations of a facility similar to the RTMC
Demonstrated equivalency of experience in law enforcement, fire rescue, emergency response, or emergency management
Good leadership and interpersonal skills
Good public speaking skills
Ability to clearly communicate technical information in layman’s terms
Ability to present images and ideas in a clear, concise, and organized manner to an audience
Ability to plan, coordinate and handle multiple projects within the area of responsibility to meet short- and long-term deadlines
Skilled in the use of Windows Office suite
Ability to write technical reports, correspondence, manuals, and advertising materials
Ability to coordinate real-time activities and priorities
Possesses strong familiarity with the District’s freeway and arterial system
Possesses strong familiarity with RRSP, RISC, and law enforcement incident response
Good communication skills and ability to work as a team member

Responsibilities

Support and coordinate all incident management programs and initiatives identified in this Scope of Services, in accordance with the latest version of the District 7 RTMC SOP
Oversee, coordinate, and assist in developing procedures for implementing, administering, and evaluating TIM plans or programs
Serve as liaison with federal, state, and local agencies in matters concerning the coordination of TIM-related plans and services
Collect, organize, analyze, and prepare performance reports of TIM-related data, programs, and information systems
Review and prepare correspondence, reports, studies, give briefings and make presentations regarding program activities
Present on incident management to State and local officials and various groups and organizations
Research new incident management techniques, equipment, and technologies
Conduct annual FHWA TIMSA for each county-level TIM Team
Support management oversight of the Road Ranger Contracts
Ensure that all communications and coordination efforts between the operations staff and the RRSPs are in accordance with the District 7 RTMC SOP
Make sure that all contract requirements are being met by Road Ranger Contractors (operational performance, including monitoring performance deficiencies)
Coordinate RRSP operations as documented in the latest version of the District 7 RTMC SOP
Review and provide recommendations of the Road Ranger Contractor invoices
Project contract expenditures based on existing and future Road Ranger program operational needs
Prepare and submit the Road Ranger Contractor performance deficiency evaluation on a monthly basis (deliverable)
Conduct the bi-weekly Road Ranger Contractor(s) meeting
Conduct monthly inspections on all RRSP Operators and vehicles
Ensure that all communications and coordination efforts between the operations staff are in accordance with the District 7 RTMC SOP
Review and provide recommendations of the RISC Vendor invoice reports
Conduct annual inspections on all RISC units
Conduct RRSP and RISC Operator qualifications review
Maintain all required RISC documentation current, including but not limited to RISC section within the District 7 RTMC SOP and RISC Binders
Archive/file all RISC Contracts documentation
Coordinate and conduct After Action Review (AAR) meetings on level 3 incidents, RISC incidents and any other incident as requested by the TSM&O Incident Management Program Manager
Project contract expenditures based on existing and future RISC operational needs
Supervise and coordinate tasks with the TSM&O Incident Management Program Manager