Incentive Compensation Management (ICM) Product Consultant

U.S. Bank National AssociationMinneapolis, MN
$92,820 - $109,200Hybrid

About The Position

The HR Product team is hiring a Varicent ICM (Incentive Compensation Management) Product Consultant. We are looking for someone with a flexible and nimble working style to join our Agile delivery team focused on calculating incentive compensation within Varicent ICM. As a Product Consultant supporting multiple incentive compensation plans, you should be comfortable shifting quickly to new priorities and delivering outcomes based on business needs. This position requires strong technical/functional expertise and an eagerness to design, troubleshoot, and continually assess and enhance our product solutions. A strong desire for learning and an appetite for new technology within the HR ecosystem, will make you successful in this position.

Requirements

  • Bachelor's degree in Information Systems or Computer Engineering, or equivalent work experience
  • Two to four years of relevant technical experience

Nice To Haves

  • Working knowledge of Varicent ICM
  • Working knowledge of incentive/compensation functions of HR
  • Comprehensive knowledge of HR business processes and the technology platforms used to support, including web and mobile capabilities
  • Proficient analysis and research skills, i.e., ability to support complex system features, incidents, and future product state with the purpose of maintaining and improving delivery of services
  • Basic knowledge of technology desktop software and tools (e.g. Microsoft office suite, Windows infrastructure), industry trends and tools and key enterprise software
  • Working knowledge of HR functions and business rules including payroll, compensation, recruiting and staffing practices and benefits
  • Working knowledge of one or more key platforms such as Workday, ServiceNow, Cornerstone, Varicent or other Cloud based HR solutions and end user experiences
  • Effective verbal, written, and interpersonal communication skills, ability to lead meetings re: technical/functional design, demo, and feedback sessions
  • Ability to identify threats and vulnerabilities in cloud environments
  • Ability to work within the team to identify opportunities for knowledge and communication self-help
  • Ability to read, design, analyze and update workflow, process flow or system diagrams
  • Ability to breakdown complex compensation rules into structured, testable configuration
  • Ability to gather requirements by facilitating working sessions and translating ambiguous business needs into clear functional specs
  • Integration knowledge - understanding of data interfaces, staging/target tables, import specs and scheduler processes
  • Hands-on experience configuring in Varicent or a comparable cloud-based ICM/SPM platform a plus

Responsibilities

  • Support efforts to modernize reporting by converting legacy reports to Presenter Adaptive format, ensuring alignment with business needs and usability for end users.
  • Provide guidance and recommendations on system functionality optimization, design, and enhancements to ensure the product keeps up with Varicent’s latest technology capabilities (artificial intelligence, workflows, virtual agents).
  • Perform testing and analysis to ensure the system meets or exceeds customer requirements. Ensure design solutions are validated/tested to confirm the design is working as planned, downstream impact is considered, and additional problems are not inadvertently resulting from the change.
  • Log and maintain tickets in Jira, which is our HR Product support application. Take ownership of issue though resolution. Communicate and educate business teams as needed on resolution.
  • Analyze, understand and share learnings from peer groups, Varicent Community, and professional networks to build strong knowledge of the product. Share knowledge with team members.

Benefits

  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
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