Inbound Sales Representative

Aston Carter•Nashville, TN

1d•$27 - $29•Hybrid

About The Position

The Inbound Sales Representative converts qualified inbound leads into active delivery partners by conducting consultative sales conversations, guiding prospects through the onboarding process, and maintaining strong, service-oriented relationships. This role focuses on understanding partner needs, clearly articulating program value, and consistently achieving performance targets while maintaining accurate records in CRM systems.

Requirements

At least 2+ years of inside sales or business development experience, handling both inbound and outbound calls.
Proven experience in sales, customer service, and account management.
Experience working with CRM tools, with Salesforce experience strongly preferred.
Strong communication and interpersonal skills with a customer-first mindset.
Ability to comfortably make high volumes of calls and manage multiple leads simultaneously.
Demonstrated ability to work as a self-starter, both independently and as part of a team.
Experience with sales enablement platforms.
Inside sales and inside sales support experience.

Nice To Haves

Experience in logistics, retail, or technology environments is preferred.
Proven ability to provide customer service–oriented support in a fast-paced sales setting.
Strong organizational skills to track leads, activities, and outcomes effectively in CRM systems.
Comfort working toward measurable KPIs such as call volume, conversion rate, and activation goals.

Responsibilities

Respond promptly to inbound leads from prospective delivery partners and qualify them based on defined criteria.
Conduct consultative sales calls to understand partner needs, address questions, and present the value and benefits of the delivery program.
Guide qualified partners through each step of the onboarding process to ensure a smooth and timely transition into the program.
Handle both inbound and outbound calls to engage prospects, follow up on leads, and support partner activation.
Maintain accurate, up-to-date records of all interactions, lead status, and progress in CRM systems.
Meet or exceed monthly key performance indicators, including call volume, conversion rates, and partner activation goals.
Provide clear, actionable feedback to leadership on lead quality, market trends, and customer insights to help improve sales strategies and processes.
Collaborate with team members to share best practices, refine messaging, and enhance overall sales performance.
Deliver customer service–oriented support to prospective and existing partners, ensuring a positive experience throughout the sales and onboarding journey.