Inbound Sales Representative

Aston Carter•Austin, TX

4d•$27 - $29•Hybrid

About The Position

The Inbound Sales Representative converts inbound leads into engaged delivery partners by conducting consultative sales conversations, managing the onboarding process, and supporting the growth of a delivery partner program. This role focuses on qualifying prospective partners, clearly articulating program value, and guiding them through each step from initial interest to activation while consistently meeting key performance metrics.

Requirements

At least 2+ years of inside sales or business development experience.
Experience handling both inbound and outbound calls in a sales or customer-focused environment.
Strong sales and customer service skills with a customer-first mindset.
Strong verbal and written communication skills with the ability to build rapport quickly.
Proven ability to manage multiple leads and tasks simultaneously in a fast-paced setting.
Comfort with making a high volume of calls and consistently engaging new prospects.
Experience working with CRM tools, with Salesforce experience preferred.
Familiarity with sales enablement platforms and their use in managing the sales process.
Self-starter mindset with the ability to work independently and take initiative.
Ability to collaborate effectively as part of a team to achieve shared goals.

Nice To Haves

Experience in logistics, retail, or technology industries is preferred.
Bachelor’s degree is preferred but not required.
Demonstrated ability to analyze and communicate feedback on lead quality and market trends.
Comfort using technology and software tools to document activities and track performance.
Strong interpersonal skills and the ability to adapt communication style to different audiences.

Responsibilities

Respond to inbound leads from prospective delivery partners in a timely and professional manner.
Conduct consultative sales calls to understand partner needs, business models, and goals.
Clearly present the value proposition of the delivery partner program and address questions or concerns.
Qualify leads based on established criteria and determine their fit for the program.
Guide partners through the onboarding process to ensure a smooth and efficient transition into the program.
Maintain accurate and up-to-date records of all interactions, lead status, and progress in CRM systems.
Handle both inbound and outbound calls to engage prospects, follow up on leads, and move opportunities through the pipeline.
Meet or exceed monthly KPIs, including call volume, conversion rates, and partner activation goals.
Manage multiple leads simultaneously while prioritizing outreach and follow-up activities.
Collaborate with leadership by providing feedback on lead quality, market trends, and customer insights.
Work independently and as part of a team to support overall sales and program objectives.
Use sales enablement platforms and CRM tools to organize workflows, track performance, and improve efficiency.