Inbound Sales Representative - Tire and Auto Service

Sun Auto Tire and ServiceMesa, AZ
$40,000 - $60,000Remote

About The Position

In this role, you will be the sunshine in our Sun Auto Tire and Service experience! Your friendly and helpful voice will be the first thing many of our customers hear. Wielding your talent and dazzling customer service skills, your mission is to engage customers, solve their automotive needs, and earn their trust. Your goal is to make them feel so welcome that they can't wait to roll into a Sun Auto Tire and Service location at their earliest convenience.

Requirements

  • Minimum of 2 years of relevant work experience in sales or marketing
  • Familiarity with InContact, Zendesk, or similar telephony and CRM software
  • A track record of good tenure
  • Experienced with Microsoft Office applications – Outlook, Word, Teams
  • High school diploma or equivalent
  • Remote work experience
  • A private workspace free from distractions and a high-speed internet

Nice To Haves

  • Bilingual skills are a plus

Responsibilities

  • Be the ultimate brand and customer advocate
  • Sprinkle positivity through calls, web chat, and social media interactions
  • Ask questions, depart knowledge, and guide customers seamlessly through their automotive journey.
  • Collaborate with our super team to conquer customer escalations and resolutions!
  • Educate and schedule customers for a date with destiny at a Sun Auto Tire & Service location.
  • Respond faster than a pit stop crew to maintenance and retention requests
  • Keep our customer records shinier than a freshly waxed car!
  • Project a vibe so positive it rivals a beach day under the Sun.
  • Be a goal-crushing legend, accountable to our vision, values, and targets.
  • Maintain a passion for Sun Auto's products and services

Benefits

  • Merit increases
  • Paid holidays
  • Paid Time Off
  • Incentive bonus programs
  • Medical, Dental and Vision Insurance
  • Health Savings Account
  • 401(k) Retirement Plan with Company Match
  • Paid Vacation and Sick Days
  • Employee Discounts
  • Educational Assistance
  • Company Paid Life Insurance
  • Short-Term and Long-Term Disability Insurance
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