Inbound Sales Manager

Insight Pest Solutions • Rexburg, ID

2d • Onsite

About The Position

We're hiring an Associate Sales Manager to join our Inside Sales team as a true Player-Coach, someone who leads by example on the phones while developing the next wave of high-volume closers. This is an 80/20 role: 80% personal production, 20% coaching and team leadership. You'll be in the trenches with your pod every day, modeling the standards you expect from them.

Requirements

• 3+ years of inside sales experience with a documented track record of exceeding quota
• Proven closer, you've consistently held a 30%+ close rate in a high-volume environment
• Experience coaching, mentoring, or formally managing junior reps
• Working knowledge of CRM platforms (SalesExec, FieldRoutes, or similar)
• Strong command of objection handling, pipeline management, and consultative selling
• Comfort operating in a transparent, metrics-driven, competitive culture
• Excellent verbal communication and the ability to coach in the moment
• High school diploma or equivalent required

Nice To Haves

• Pest control, home services, or other recurring-service industry experience strongly preferred

Responsibilities

• Hit and exceed individual sales targets with a minimum 30% close rate
• Manage a high-volume personal pipeline
• Lead your pod in scorecard KPIs, set the bar everyone else is aiming for
• Provide real-time coaching to junior reps, helping them pivot tough conversations toward a successful close
• Run daily pipeline scrubs to keep leads moving
• Facilitate role-play and objection-handling sessions during morning huddles and 1:1s
• Serve as the primary shadow partner for new hires during onboarding to accelerate their time-to-productivity
• Partner with HR to source candidates who fit the "high-volume closer" profile
• Lead the technical interview stage, using role-play simulations to assess coachability and closing instinct
• Identify High-Potential reps early and build tailored development plans that prepare them for Senior Rep and Lead roles
• Lead the daily Morning Huddle to share wins, align the team, and set the tone for the day
• Conduct weekly 1:1 coaching sessions tied to individual KPIs
• Run monthly Sales Clinics on script nuances and seasonal strategy
• Execute weekly QA audits on a random sample of pod calls to ensure compliance with policies, disclosures, and brand standards
• Report competitor tactics, pricing shifts, and market signals you hear on calls
• Deliver weekly script and product feedback directly to the CMO
• Partner with marketing to refine objection-handling resources based on real-time market shifts

Benefits

• Competitive base salary plus uncapped commission and bonuses tied to personal and pod production
• Medical, dental, and vision insurance
• 401(k) with generous company match
• Paid time off and holidays
• A culture that celebrates wins loudly and coaches honestly

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED