Inbound Order Quality Specialist

Parts Town•Addison, IL

13d

About The Position

The Inbound Order Quality Specialist, internally known as Keeper of the Stockpile, serves as a liaison among Fulfillment Center Inbound teams, including Receiving, Putaway, Kitting, and Inventory. The role monitors inbound work in process, resolves inventory discrepancies on receipts, and helps maintain the quality and accuracy of purchase order receipts. This includes investigating missing parts, incorrect quantities, and mixed orders, and supporting accurate inventory and a positive customer experience. The position works closely with internal teams to research and resolve receipt issues, manage aged receipts, and expedite purchase order processing. Specialists review and scan packing lists, update receipt notes, and apply appropriate flags, such as Kit or Hazard, so future receipts are routed correctly. The role is based in a team-oriented Fulfillment Center environment focused on safety, collaboration, and operational accuracy.

Requirements

Strong decision-making and problem-solving skills, with attention to detail and organization.
Excellent time-management and organizational skills.
Availability to work Monday through Friday, 7:00 a.m. to 3:30 p.m., and flexibility to work late hours and overtime as needed.
Intermediate to advanced knowledge of High Jump, Syspro, and Exacta.
Ability to safely operate all material-handling equipment.
Ability to move around for extended periods and lift up to 30 pounds unassisted.
Strong communication skills and proficiency in spoken and written English.

Responsibilities

Work with internal teams to resolve inventory-related receipt discrepancies and support a positive customer experience.
Locate parts missing from purchase order receipts, log quality issues, and communicate trends to leadership.
Resolve aged receipts in process and expedite purchase order processing.
Monitor, research, and resolve inbound work-in-process discrepancies, troubleshooting deliveries to identify purchase orders, packing slips, and part IDs.
Check and scan packing lists to ensure procedures are followed.
Work with Inventory and OSD teams to research and resolve receipts that affect inventory accuracy.
Update receipt notes and set appropriate flags, such as Kit or Hazard, to ensure correct routing for future receipts.