Inbound Logistics Manager

Arena ClubBeaverton, OR
$90,000 - $100,000Onsite

About The Position

Arena Club is seeking an Inbound Logistics Manager to lead their on-site receiving operation in Beaverton, OR. This role will be responsible for overseeing the receipt of all product categories, including trading cards and watches, ensuring items are accounted for, inspected, and routed correctly. The manager will act as a liaison between the Buying, Operations, and shipping vendor teams, ensuring timely and quality product arrival and smooth internal workflow progression. This is a hands-on leadership position for individuals skilled in building structure, developing teams, and creating scalable processes within a fast-paced collectibles environment.

Requirements

  • Previous experience managing a team, with a track record of developing people and increasing productivity.
  • Prior experience in shipping, logistics, warehouse operations, and/or inventory management.
  • Comfort and confidence overseeing receiving across multiple product lines with different handling requirements.
  • Strong communication skills and the ability to work effectively with multiple departments, both in person and remotely.
  • Experience building a department or function from the ground up and creating scalable processes is a strong plus.
  • Able to manage competing priorities, track open items, and follow through to resolution.
  • Comfortable navigating ambiguity and shifting priorities in a fast-paced startup environment.
  • Proficient with Google Workspace (Sheets, Docs, email) and able to learn new internal systems quickly.
  • Must be able to pass a thorough background check.

Responsibilities

  • Manage Receiving Associates across all product lines, providing coaching, performance feedback, and day-to-day direction.
  • Oversee the end-to-end receiving process for trading cards, watches, and additional product categories.
  • Confirm that all expected product is received, accounted for, and inspected for quality and condition, communicating discrepancies, shortages, and damage issues.
  • Relay status updates on received product, items on hold, outstanding items, and prioritization for product drops.
  • Partner with the Finance team on vendor payments, invoice reconciliation, and resolving billing discrepancies.
  • Serve as the primary point of contact for shipping and receiving issues, claims, and questions with carriers and outside vendors.
  • Establish, document, and refine standard operating procedures for receiving across all product categories.
  • Identify bottlenecks and implement improvements that increase accuracy and throughput.
  • Ensure receiving tasks are completed accurately and on time, with clear ownership.
  • Provide leadership with regular updates on inbound volume, exceptions, vendor performance, and team productivity.

Benefits

  • Health, Dental, and Vision Insurance
  • Disability and Life Insurance
  • Vacation and Sick Time
  • Company matched 401(k) plan
  • Room for growth in a fast-growing startup
  • Work alongside passionate, innovative teammates
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