Part Time Weekend Inbound Associate

Goodwill Industries of Southeastern Wisconsin, Inc.•Mount Pleasant, WI

20d•Onsite

About The Position

The Inbound Associate performs various tasks to prepare and list items to be sold online and shipped to customers across the country. This role involves examining, testing, and evaluating networking electronic equipment to determine value and functionality. The associate will utilize innovation and expertise to assist with special projects, including training and mentoring of new associates.

Requirements

Basic reading, writing, and math skills.
Computer skills with a functional knowledge of word processing and how to use email and internet software.
Forklift certification, if required at site.
Must be able to function independently in a work setting.
Operates equipment and/or machinery correctly, safely, and responsibly.
Must demonstrate willingness and ability to adhere to all policies and procedures, Kaizen guidelines, safety and security regulations.
Provides excellent customer service to all internal and external customers.
Contributes to the Goodwill Mission as a highly productive and collaborative member of the team.
Accurately track personal production as directed.

Responsibilities

Accurately represent items in photographs by planning presentation, camera position, camera angle, lighting, and key shots to produce the desired effect.
Research items, accurately portray weights, measures, used disclaimers, and assigned shipping and handling charges appropriately.
Determine merchandise value based on quality, trends, brands, and price guides.
Fully and accurately write all product descriptions and attributes (including damages). Writes test or inspection reports describing results, recommendations, or needed repairs, if needed.
Use software and hardware to properly dispose of data-on-data bearing devices following appropriate procedures.
Disassemble whole systems into components, subcomponents, and commodities using various tools.
Use proper warehouse equipment to ensure sufficient inventory is available for listing at stations.
Assist with training and mentoring of associates.
Maintain production environment standards with a positive and team-focused process, assuring optimal efficiencies.
Maintain an organized and clean work area, follow safety procedures, using PPE as needed, and use body mechanics when performing each task.
Meet or exceed daily productivity goals through the efficient handling of product; processing items quickly and accurately and rotating between stations on a regular basis.
Maintain confidentiality of sales information.
Effectively plan and manage own work to reliably complete routine job responsibilities and special assignments. May serve as a team member or subject matter expert on formal projects or within the department. Effectively engage in change, communicating appropriately with supervisor. Follow through on learning, skill building, and practice necessary to adapt to change.
Solve problems of moderate to advanced complexity; able to identify root cause, interpret data, and resolve issues.
Understand and apply professional principles and skills within the area of specialization to modify processes to resolve situations.
Champion Goodwill’s community engagement initiatives and serve as an ambassador for Goodwill in the wider community.
Complete other duties/responsibilities as assigned.