In-Seat Runner

ASM Global • Denver, CO

3d • Onsite

About The Position

The In-Seat Runner provides guest service in the In-Seat environment during Nuggets games. The role delivers food and beverages ordered through the application to guests in the first 16 rows, provides attentive service, and works collaboratively with fellow associates and other stadium service departments. The position is part of a tip pool and pays a tipped minimum wage of $16.27.

Requirements

• Must be at least 18 years of age.
• Ability to interact with coworkers to ensure compliance with company service standards.
• Basic knowledge of food and beverage preparation, alcohol service standards, guest relations, and etiquette.
• Ability to multitask in a fast-paced, team-oriented setting.
• Ability to read, speak, and write English to communicate with guests while carding every transaction.
• Ability to lift and transport items weighing 10–30 pounds, occasionally 50 pounds, and carry trays holding up to 10 beverages and food while navigating guests, crowds, stairs, and seating areas.
• Sufficient mobility to perform assigned production tasks, including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods; deliveries require moving up and down stairs and between guest seating areas.
• Ability to work all seasonal Nuggets events, including nights, weekends, and holidays.
• Two to three years of experience working in a fast-paced, high-end club, catering, or restaurant.
• Availability for 65% of all Nuggets games on the schedule.

Responsibilities

• Interact with guests to support satisfaction while delivering food ordered through the application to the first 16 rows.
• Provide personal service and attention to detail, and card every guest every time.
• Run preordered food and beverages—including soda, water, wine, draft beer, and bottled beer—to guest seats, navigating stairs and seating areas.
• Work as a team with fellow associates and other service departments within the stadium.
• Help service staff roll silverware before doors open.
• Perform assigned opening, closing, and side-work duties, including placing QR codes on all seats.
• Maintain knowledge of other food, beverage, and retail outlets within the stadium.
• Practice safe work habits; card every alcohol transaction; follow safety policies, procedures, and regulations; and complete company-wide and job-specific safety training.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed