In-School Case Manager
About The Position
This role involves providing employment services and support, including life skills, job readiness, and job search assistance, to young adults aged 16-24. The Case Manager will prepare and maintain accurate participant documentation, ensuring compliance with regulatory guidelines. They will assess participant needs and competencies to create individualized education and employment goals, and develop strong relationships with participants and community members through effective communication. The position requires ensuring timely communication of available opportunities, providing coaching for goal attainment and retention, and maintaining knowledge of available resources for diverse participant needs. The Case Manager will also assist with program orientation, life skills, and job readiness workshops, engage in team meetings and trainings for professional development and service effectiveness, and initiate community outreach to enhance program visibility and create cohesion with other community resource organizations. Regular contact with participants in various locations is necessary to assess job retention and advancement issues.
Requirements
- A bachelor's degree in social services or related field; minimum two years working with a targeted population is required - experience may be substituted for formal education
- Ability to develop trust and rapport while maintaining professional and productive interactions with a diverse population
- Excellent, inclusive written and verbal communication skills
- Must be able to work occasional flexible or extended hours, including weekends in an office/community center environment as well as off-site special events and career fairs
- Ability to maintain confidentiality of all forms and other verbal or written information
- Demonstrated understanding of the principles of effective youth-adult partnerships
- Strong self-motivation: ability to meet tight deadlines and balance multiple priorities
Nice To Haves
- Case Management / Career Development experience preferred
- Bilingual Spanish/English
- Understanding and awareness of the needs of disadvantaged individuals and other persons who face barriers to employment
- Proficiency in Microsoft Office, Google Business Suite
Responsibilities
- Provide employment services and support (including life skills, job readiness, and job search) to young adults (16-24)
- Prepare and maintain accurate participant documentation, ensuring compliance with regulatory guidelines
- Assess participant needs and competencies to create individualized education and employment goals
- Develop and strengthen relationships with participants and community members by effectively communicating
- Ensure regular and timely communications of available opportunities; provide coaching to support goals and job attainment and retention
- Maintain familiarity with available resources for participants' varying demographics and needs
- Assist as needed in program orientation, life skills and job readiness workshops
- Fully engage in team meetings and trainings promoting professional development, service effectiveness, and achievement of metrics
- Initiate community outreach to increase visibility, enhance program awareness, and create cohesion of services with other community resource organizations
- Maintain scheduled, regular contact with participants in a variety of locations to assess job retention/advancement issues
Benefits
- Extensive learning opportunities
- Networking programs
- Confidentiality according to EEO guidelines
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
