In-Room Dining Supervisor

Four Seasons Hotels and Resorts • Four Seasons Oahu, HI

7d • $33 • Onsite

About The Position

Four Seasons Resort O’ahu at Ko Olina is looking for an In-Room Dining Supervisor who has a passion for excellence and the spirit of aloha. The In-Room Dining Supervisor is an integral part of the In-Room Dining team and oversees the operation when there is not an In-Room Dining Manager or Assistant Manager present.

Requirements

• Candidate must be fluent in English, both verbal and written.
• Excellent communication skills, as well as guest contact and organization skills.
• At least one year previous experience in a similar environment and have a solid knowledge of food and beverage.
• Requires attention to detail and problem-solving skills.
• The ability to operate computer equipment and other food & beverage computer systems.
• Successful candidates must possess legal work authorization in the United States.
• Ability to work all shifts, weekends and holidays.

Responsibilities

• Select, train, evaluate, lead, motivate, coach and discipline all employees in the Hotel’s In-Room Dining Department to ensure that established cultural and core standards are met.
• Be visible in the operation, provide recognition, promote good public relations and handle complaints, concerns or special requests for guests, clients, and group contacts.
• Describe and ensure the quality of all food items, ingredients, and preparation methods, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for 24-hour a day in-room dining and in-room private bar services.
• Attend regular operational meetings to ensure effective coordination and cooperation between departments.
• Observe the physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.
• Assist with the service of taking food orders, preparing the presentation and delivering orders to the room.
• Assist with the cleanliness of the operational areas.

Benefits

• 401k Contribution available after first 30 days
• Medical, Dental, & Vision via Kaiser or HMSA
• Complimentary, Discounted, Friends & Family Accommodation at other Four Seasons Hotels and Resorts
• Complimentary Onsite Parking
• Complimentary Meals

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed