In Room Dining Server

Pier Sixty Six • Fort Lauderdale, FL

6d • Onsite

About The Position

Pier Sixty-Six Resort, a luxury resort in Fort Lauderdale, is seeking a seasoned In Room Dining Server to join their team. The resort boasts 325 guest rooms, suites, and villas, 12 restaurants and lounges, a spa, and a waterfront promenade. The In Room Dining Server will be an integral part of the team creating distinctively different and authentic experiences for guests. This role involves greeting guests, taking orders, serving food and beverages, and ensuring guest satisfaction, with the goal of turning guest interactions into moments of magic. The position reports to the Food & Beverage Management team and supports the delivery of excellent service to hotel guests, residents, and members.

Requirements

• Be a people person that thrive to create experiences for our guests that go beyond the expected.
• Ability to communicate fluently in English both verbally and through legible writing, always in a professional way toward guests and associates.
• Must be TIPS certified or become certified within 30 days of hire.
• Must have a current Food Handlers card.
• Availability to work Overnight during weekends and Holidays.

Nice To Haves

• High School Diploma, GED or some College experience or Degree recommended.
• Previous similar experience in a professional setting is preferred.

Responsibilities

• Serve food courses and alcoholic beverages to guests.
• Provide exceptional and personalized service to guests staying at the resort, ensuring their dining experience exceeds expectations.
• Liaise effectively with kitchen staff to ensure orders are prepared correctly and delivered to guests in a timely manner, maintaining high standards of quality and presentation.
• Process guest payments accurately and efficiently, including cash transactions, credit card payments, and room charges, following resort policies and procedures.
• Safely transport orders to guest rooms, navigating the resort layout efficiently and delivering orders courteously and professionally.
• Demonstrate thorough knowledge of the menu offerings, including ingredients, preparation methods, and allergen information, to assist guests in making informed choices.
• Carefully set up trays or carts with ordered items, garnishes, condiments, and utensils, ensuring each delivery is visually appealing and well-organized.
• Anticipate and address guests' service needs.
• Speak with others using clear and professional language.
• Develop and maintain positive working relationships with others and support your team to reach common goals.
• Ensure adherence to quality expectations and standards.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Thank guests with genuine appreciation.
• Perform other reasonable job duties as requested by Supervisors.

Benefits

• Group medical, dental, vision, life, and disability benefits
• Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement
• An employee assistance program
• Paid time off/sick time
• Participation in a 401(k) plan with a company match
• Complimentary team member meals
• Complimentary room nights at CoralTree Hospitality managed properties

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED