In Room Dining Server
About The Position
Join our team as an In-Room Dining Server and become part of the Auberge Family. We are looking for a service-driven hospitality professional who is passionate about creating exceptional dining experiences in the comfort of our guests’ rooms. This role is responsible for delivering timely, personalized, and attentive in-room dining service with a warm guest-focused approach, ensuring every order is presented with care and every interaction creates a memorable experience. Within the Auberge family, our people always find new ways to look after the business, their guests, and their teammates.
Requirements
- Minimum of one year experience in customer service or the food service / hospitality industry.
- Must meet the minimum age requirements for food and alcohol service.
- Ability to work a flexible schedule, including weekends and holidays, according to department needs.
- Ability to obtain relevant state and local government certifications, such as food handlers certificate and alcohol training certifications.
- Ability to lift 30lbs
Responsibilities
- Accurately and quickly take and place orders and input them into the POS system ensuring correct timing and billing.
- Deliver requested items in an efficient and timely manner.
- Relate with guests about needs, and satisfaction with the beverage and drinks, ensuring a consistently caring and high-quality service
- Retrieve orders from the POS system and communicate any special requests or modifications to the kitchen.
- Maintain knowledge of all menu items.
- Prepare the guest check accurately and collect payment or signature, as required
- Operate, maintain, and properly clean all restaurant equipment and fittings
- Ensure that the food delivery is tidy and keep an accurate par of food items such as beverages and snacks, as well as non-food items like menu cards, napkins, straws, etc. on cart and in storage areas.
- Use safe food handling procedures and maintain a safe working environment by using proper skills and food safety guidelines
- Clean and maintain in-room private/mini-bars; report damage, or malfunctioning units
- Check quality and expiration of all items; discard and replace according to established procedures.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
