In Room Dining Server PM

Omni Hotels & Resorts•Fort Worth, TX

1d•Onsite

About The Position

The In Room Dining Server provides quick, efficient, and professional room service while maintaining the highest possible standards for guests. The role includes preparing, delivering, and serving orders; presenting amenities; handling checks and cash; and maintaining clean room-service areas. The server also assists guests with directions around the hotel and follows company service, safety, security, and appearance standards.

Requirements

Previous food and beverage experience in fine dining or a hotel.
TABC certification required.
Food Handler certification required.
Fluent English-speaking ability.
Ability to work a flexible schedule, including weekends and holidays.

Nice To Haves

Room service experience preferred.

Responsibilities

Maintain complete knowledge of service times, menus, and specials.
Prepare, deliver, and serve orders using Moments of Service.
Ask guests whether they need additional service.
Be responsible for each check.
Pick up trays and tables.
Set up, deliver, and present amenities.
Consult with a supervisor about any difficulty with food pickup.
Attend designated staff meetings and training sessions.
Complete tasks and side duties assigned by the manager.
Maintain the room-service areas and keep them clean.
Assist guests in locating other areas of the hotel, walking them to their destination when possible.
Follow cash-handling standards.
Follow company policies and procedures, maintain a clean uniform and professional appearance, protect confidential information, and safeguard company assets.
Follow safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; and complete safety training and certifications.