In Room Dinning Server

Four Seasons Hotels and Resorts

28d • Onsite

About The Position

Sensei Lāna’i, A Four Seasons Resort, is looking for an In Room Dining Server who shares a passion for excellence and who infuses enthusiasm into everything they do. Our teams’ have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required.

Requirements

• Successful candidate must possess legal work authorization in United States
• The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need. Holidays and weekends availability is required.
• Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card
• Hawaii Food Handler’s Card is required for this role
• Ability to sit and stand for extended periods, lift up to 50lbs, and push/pull as needed during shifts

Nice To Haves

• Maui Liquor Card Preferred, but not required

Responsibilities

• Deliver exceptional in-room dining service by accurately delivering food and beverages, verifying orders, accommodating dietary restrictions and special requests, and ensuring the highest standards of quality, presentation, and hospitality
• Provide personalized guest service by greeting guests warmly, sharing menu knowledge, anticipating needs, and responding promptly to inquiries, concerns, and requests
• Maintain cleanliness and organization of in-room dining equipment, service areas, guest corridors, and workspaces, including setup, breakdown, sanitation, restocking, and timely retrieval of trays and dishware
• Deliver guest, daily, and Hale amenities in accordance with brand standards, coordinating with other departments to ensure timely and accurate fulfillment
• Process guest checks, room charges, signatures, and billing adjustments accurately and in accordance with established procedures and accounting standards

Benefits

• Hourly Rate: $18
• 100% Employer contributed Medical, Dental, and Vision benefits
• Competitive wages and other benefits (Retirement Plan, Wellness Credit, etc.) as well as Paid Time Off & Holiday Pay
• Inclusive and diverse employee engagement & recognition events all year-round
• Complimentary stays and exclusive discounts at Four Seasons Worldwide
• Complimentary Employee Meals & Dry Cleaning for Employee Uniforms
• Owner subsidized on-island housing, inter-island airfare to Oahu and other resources
• Comprehensive learning and development programs to help you master your craft
• Energizing Employee Culture where you are encouraged to be your true self!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed