IRD Catering

Blackberry Farm•Aurora, IL

13d•Onsite

About The Position

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The In-room dining Attendant is responsible for ensuring each in-room dining order is served according to the written ticket obtained by the In-room Dining Coordinator and each guest is given an outstanding 5-star dining experience while dining in their room. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. • Opening and closing duties of In-room Dining as assigned by the In-Room dining Manager or Supervisor • Assisting with tray configuration • Placement of glassware, tables, and food inside each room • Setting and delivery of Room Service Trays • Expediting delivery of plates and items to the table in the guest room. • Clearing deliveries from the guest room while maintaining our 5-star standards. • Must be able to give detailed comprehensive menu descriptions to a guest • Preparing & serving tableside items such as salads and soups • Carrying out specific tasks from the Restaurant Manager or In-Room Dining Manager as assigned • Must be able to work well with all team members and managers • Must be guest focus orientated • Passionate to be part of something great and making a difference • Must have a positive attitude & willingness to perform to the highest ability daily • Must have good organizational and disciplined skills • Must be able to create a one-of-a-kind site experience for our guests such as a Creekside or a Dinner Afield. • Must have the flexibility to work nights and weekends. Must comply with all company policies and procedures. To perform the essential functions of this position regular and consistent attendance is required. Must be able to work well with other Team Members, Managers, and interact with our guests. Blackberry Farm and Blackberry Mountain, Relais & Châteaux properties located in the Great Smoky Mountains, continue the traditions of unparalleled hospitality and luxury that have always been the hallmark of the Blackberry brand. Combining land conservation, modern-day luxuries, and captivating natural setting, the two resorts create vacation experiences unlike any other. Activities abound at Blackberry Farm and Blackberry Mountain offering the opportunity for every guest to create an ideal experience to enjoy the properties and the region, whether they’re seeking the thrill of adventure, the relaxation of a spa immersion, or quality time around the table enjoying celebrated cuisine. A career at Blackberry means being surrounded by a welcoming and supportive team who strive each day toward common goals: legendary hospitality, memorable experiences and generational sustainability. From ensuring our guests have a memorable stay to providing renowned cuisine, Blackberry provides career-defining opportunities, a comprehensive benefits program, and the tools to explore and grow your career. Some of our benefits include travel perks and property benefits, tuition reimbursement, paid time off with additional paid holidays, health insurance and flexible spending accounts, 401k match with profit share and training and education. Blackberry is an Equal Opportunity Employer.

Requirements

High School Diploma or equivalent required
1-2 years of experience in Food & Beverage Service required
Must have excellent verbal communication skills
Must be able to effectively communicate with guests, managers, and team members
Basic math skills
Must be able to exercise judgment and make decisions based on job knowledge and awareness of company goals
Must be able to lift up to 50 lbs
Must be able to work long hours and be on feet for a long period
Must be able to safely operate a company vehicle or golf cart

Nice To Haves

Experience related to dealing with the general public preferred

Responsibilities

Opening and closing duties of In-room Dining as assigned by the In-Room dining Manager or Supervisor
Assisting with tray configuration
Placement of glassware, tables, and food inside each room
Setting and delivery of Room Service Trays
Expediting delivery of plates and items to the table in the guest room.
Clearing deliveries from the guest room while maintaining our 5-star standards.
Must be able to give detailed comprehensive menu descriptions to a guest
Preparing & serving tableside items such as salads and soups
Carrying out specific tasks from the Restaurant Manager or In-Room Dining Manager as assigned
Must be able to work well with all team members and managers
Must be guest focus orientated
Passionate to be part of something great and making a difference
Must have a positive attitude & willingness to perform to the highest ability daily
Must have good organizational and disciplined skills
Must be able to create a one-of-a-kind site experience for our guests such as a Creekside or a Dinner Afield.
Must have the flexibility to work nights and weekends.
Must comply with all company policies and procedures.
To perform the essential functions of this position regular and consistent attendance is required.
Must be able to work well with other Team Members, Managers, and interact with our guests.