In-Reach Case Manager I - Temporary Position

TRANSITION PROJECTS INC•Portland, OR

1d•$29 - $29•Onsite

About The Position

The In-Reach Case Manager I facilitates housing placements, promotes housing sustainability, and supports participant engagement and socialization in the community for individuals placed through partner shelter agencies. The role focuses on securing stable housing, helping participants maintain housing, and supporting their progress toward self-sufficiency as they prepare to exit housing subsidies. The position requires assertive engagement, organization, problem-solving, and the ability to build rapport and motivate participants. Transition Projects’ Case Management program includes Access, Housing, and Retention services. Case Managers are expected to be willing and able to perform duties across all three functions, with priorities adjusted as needed. Duties may occur at agency service sites or off premises. This is a temporary, seasonal, full-time, benefit-eligible position based at the Macadam Office in Portland, Oregon. The schedule is Monday through Friday, 8:00 a.m. to 4:00 p.m., with some weekend and evening work required. Pay is $29.00 per hour; the position is non-exempt and unrepresented. A language differential may be available. Employees must obtain First Aid/CPR/AED certification within 30 days of hire and renew it biannually, and complete Bloodborne Pathogens and Narcan training within 30 days of hire with annual retraining. The role involves interaction with participants, staff, partner agencies, property and building managers, and the general public. Work may include travel to participant residences around the metro area and exposure to animals, bloodborne pathogens, or other infectious materials; training, safety protocols, and protective equipment are provided, and Hepatitis B vaccination is offered at no cost.

Requirements

Bachelor’s degree in a related field or two years of social services experience.
Ability to interact with other agencies to develop and provide participant services, including advocating for participants.
Knowledge of chemical dependency and mental health issues and appropriate treatment resources.
Ability to work effectively with property and building managers and develop positive long-term relationships.
Ability to mediate between agencies, participants, and property and building managers.
Current familiarity with community resources and services available to people experiencing homelessness.
Knowledge of domestic violence and sexual assault issues and resources.
Knowledge of services available to assist veterans.
Ability to work as part of a team in delivering participant services.
Computer literacy, including word processing, database, spreadsheet, email, and Internet programs.
Ability to maintain accurate and comprehensive participant files and prepare accurate statistical and narrative reports.
Valid driver’s license, liability insurability, and reliable transportation, or otherwise the ability to travel responsively off premises.
Ability to meet the position’s physical and mental demands, including mobility for travel to participant residences, use of standard office equipment, and ability to perform CPR and other emergency life-saving care with teammate assistance.
Ability to obtain required First Aid/CPR/AED, Bloodborne Pathogens, and Narcan training within the specified time frames.

Nice To Haves

Bilingual English/Spanish.
Applicants who are themselves veterans receive priority consideration.

Responsibilities

Assist with developing and implementing individual goals and objectives to support stability, housing, and self-sufficiency.
Address barriers to participant goals, including mental health, substance use, income development, tenant education, socialization, and basic needs.
Identify, locate, and coordinate participant services; meet with participants as needed to provide and coordinate those services.
Coordinate with agency staff to provide consistent, comprehensive services.
Develop and maintain relationships with community resources and knowledge of resources specific to the population served.
Coordinate housing placement and retention services.
Conduct home visits; this duty requires the ability to operate the agency automobile.
Attend staff, case management, and partner meetings as assigned.
Maintain accurate, updated, and comprehensive participant files and document services in HMIS.
Adhere to allocated budgetary guidelines and provide monthly Case Management Reports as requested.
Facilitate groups such as Retention and Men’s and Women’s Engagement groups.
Follow Case Management Best Practices and perform other duties as assigned.
Attend agency and program staff meetings and demonstrate reliability by working scheduled hours and taking breaks within expected time frames.
Interact respectfully and effectively with people of diverse ethnic, religious, and cultural backgrounds and sexual orientations.
Obtain First Aid/CPR/AED certification within 30 days of hire and renew it biannually; complete Bloodborne Pathogens and Narcan training within 30 days of hire and renew annually.