Vancouver - In-Office Support Specialist, Essential Services Crew

EY • Vancouver, BC

70d • $40,000 - $60,000 • Onsite

About The Position

As an In-office Support Specialist, you will be part of a high functioning administrative team within our EY Law LLP. business immigration practice which provides our clients with integrated, quality services. You will provide in-office administrative support to our Canadian, US, and Global immigration practices who service small to large multinational clients in a wide variety of industries.

This job posting relates to an existing vacancy within our organization.

As an In-office Support Specialist, you will provide essential in-office administrative support to our practice teams on a day-to-day basis. You will support engagement teams, located coast to coast, in carrying out various administrative aspects of our business.

Requirements

• Ability to work collaboratively within a team while independently managing assigned responsibilities
• Strong written and verbal communication skills, with the ability to interact professionally across teams
• Proven ability to accurately interpret and follow detailed instructions
• Flexibility to adapt to changing priorities and evolving in-office support requirements
• Proactive mindset with the ability to anticipate needs and take initiative
• Strong administrative skills and sound business judgment in a fast-paced, deadline-driven environment
• Excellent organizational skills with the ability to manage multiple tasks efficiently
• High attention to detail while maintaining an understanding of broader objectives
• Ability to perform effectively under pressure and meet tight timelines
• Demonstrated discretion, good judgment, and ability to handle confidential information
• Willingness to learn new technologies and continuously develop technical skills
• Availability to attend required meetings and support business needs
• Flexibility to work additional hours during peak periods as required
• Ability to identify, escalate, and address issues in a timely and professional manner
• A High School or College Diploma in Communications, Writing, Law, or Immigrant Studies (preferred)
• A demonstrated interest in working in an administrative capacity at EY
• Experience working in an office environment, performing administrative and support tasks
• A strong eagerness to learn and develop new skills
• Demonstrated analytical and problem‑solving skills
• Proven ability to work effectively as part of a team
• Strong organizational and time‑management skills, with the ability to manage multiple priorities
• The ability to perform effectively in a fast‑paced, deadline‑driven environment

Nice To Haves

• A High School or College Diploma in Communications, Writing, Law, or Immigrant Studies (preferred)

Responsibilities

• Providing essential in‑office administrative support services to the immigration practice
• Printing, assembling, quality‑checking, and scanning immigration application packages
• Scanning, logging, and processing incoming mail and courier deliveries
• Maintaining accurate and organized filing systems for physical and electronic documents
• Preparing outgoing courier shipments, including packaging, labeling, and waybill creation

Benefits

• Support and coaching from some of the most engaging colleagues in the industry
• Learning opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you
• a discretionary bonus program
• a comprehensive medical, prescription drug and dental coverage plan
• a defined contribution pension plan
• a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED