In House Marketing Rep
About The Position
Directly responsible for completing the process of booking eligible tours on the phone the sale of mini-vacation packages to HGV resorts, which will produce potential revenue. The Marketing Executive responds to guest requests in a timely manner and represents HGV in a professional manner in all hotel properties where this program is operating. As a Marketing Executive you would be responsible for executing your position's responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following tasks to the highest standards: Call owners and guest before they arrive to the resort to offer concierge services and invite them to go on a sale presentation. Responsible for personal performance metrics on the phone. Meet or go above and beyond for marketing metrics. Ensure guests meet minimum eligibility for gifts as approved or promote a courtesy tour. Champion Hilton quality customer care service throughout all Marketing channels. Secure future business through vacation package sales. Distribute only HGV authorized information, collateral, and materials. Maintain location operating standards. Follow gifting procedures. Assist with tour or marketing related issues. Confirm appointments with guests to ensure tour reservations and improve show rate. Responsible for ensuring all marketing initiatives are being delivered. Build and develop a motivated team environment out in the field. Carries out all reasonable requests by management. Requires Intermediate Microsoft Office & Operating system knowledge
Requirements
- Engaging personality, positive demeanor, and eager ability to work in fast pace environment.
- Excellent communication required.
- Available to work flexible work schedules as needed to complete projects
- Desire to prioritize multiple priorities and duties.
- Requires alertness and attention to detail in projects.
- Intermediate computer proficiency with the ability to learn.
- Comfortable cold calling and working independently.
- Requires Intermediate Microsoft Office & Operating system knowledge
Responsibilities
- Call owners and guest before they arrive to the resort to offer concierge services and invite them to go on a sale presentation.
- Responsible for personal performance metrics on the phone.
- Meet or go above and beyond for marketing metrics.
- Ensure guests meet minimum eligibility for gifts as approved or promote a courtesy tour.
- Champion Hilton quality customer care service throughout all Marketing channels.
- Secure future business through vacation package sales.
- Distribute only HGV authorized information, collateral, and materials.
- Maintain location operating standards.
- Follow gifting procedures.
- Assist with tour or marketing related issues.
- Confirm appointments with guests to ensure tour reservations and improve show rate.
- Responsible for ensuring all marketing initiatives are being delivered.
- Build and develop a motivated team environment out in the field.
- Carries out all reasonable requests by management.
Benefits
- Competitive benefits and diverse culture
- Potential income of $80,000 or higher – based on performance!
- New Hires are eligible for Health Benefits DAY 1 of employment!
- Working in Marketing includes phenomenal perks like team member travel.
- Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision
- Recognition Programs and Rewards
- Travel Discounts Program
- Outstanding Paid Vacation Program and Paid Sick Days
- Employee Assistance Program that supports your physical and mental wellbeing
- 401(k) program with company match
- Tuition reimbursement programs
- Employee Stock purchase program
- Numerous learning and advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
