In-House Marketing Coordinator - Highland Inn

Hyatt Vacation Ownership

21h • $17 • Onsite

About The Position

Are you looking for a place where meaningful moments are made together? Our Hyatt Vacation Club at Highlands Inn location in Carmel, CA is looking for an In-House Marketing Coordinator/ Vacation Sales Concierge to join their Sales & Marketing team. We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As an In-House Marketing Coordinator, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. As a Coordinator Marketing In House, a typical day will include: Schedules sales presentations and manages customer expectations. Provides the highest level of service to exceed budgeted sales presentations and volume production goals. Ensures that all Owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about products and services. Use persuasive techniques that maximize revenue while maintaining existing guest loyalty. Guest Experience and Company Standards: Welcome and greet guests; anticipate and address their needs. Interact with colleagues and guests professionally and promptly. Contribute to team goals. Always follow company policies and safety procedures. To Become a Coordinator Marketing In House: Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone. Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We're in the business of creating happiness. For our nearly 100,000 Owner families and our many guests, and for our talented, passionate associates. Every day, we do work that has value, and we see it reflected in the smiling faces of the people whose lives we touch. And that makes for a truly fulfilling career. Join a growing, innovative company focused on leading the industry with genuine care - and with enthusiasm for the power of vacations to make life better. You'll enjoy competitive pay and benefits, career development opportunities, rewarding relationships, and a culture that promotes fun, work-life balance, respect, collaboration, and diversity.

Requirements

• Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
• Available to work various shifts, holidays, and weekends.
• Position may require background and drug screening, in accordance with state and local requirements.
• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

Nice To Haves

• Concierge, and/or sales experience preferred.

Responsibilities

• Schedules sales presentations and manages customer expectations.
• Provides the highest level of service to exceed budgeted sales presentations and volume production goals.
• Ensures that all Owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about products and services.
• Use persuasive techniques that maximize revenue while maintaining existing guest loyalty.
• Welcome and greet guests; anticipate and address their needs.
• Interact with colleagues and guests professionally and promptly.
• Contribute to team goals.
• Always follow company policies and safety procedures.

Benefits

• Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)
• Medical/Dental/Vision/401K opportunities
• Travel discounts
• Credit Union Membership
• Tuition Reimbursement
• Professional Counseling & Family Support
• Growth and Development Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed