In-House Health Benefits Consultant

SVCMC Inc • New York, NY

9h • $55,000 - $65,000 • Hybrid

About The Position

The In-House Health Benefits Consultant serves as a centralized Marketing Department resource, supporting marketing efforts across USFHP New York, New Jersey, Connecticut, and Pennsylvania. This corporate office-based role requires little to no travel. The consultant will manage telephonic enrollments and outbound outreach to TRICARE Prime-eligible military retirees and their families, and will also support communication initiatives and marketing campaigns.

Requirements

• 3 years minimum of telephone sales experience
• Must be highly motivated and able to make sales
• Excellent interpersonal and customer service skills
• Able to work effectively in a team setting
• Ability to meet and exceed established enrollment goals/quota
• Comfortable communicating with the general public outside the organization, government agencies, and other external sources.
• Proficient in Microsoft Word, Excel, PowerPoint, Outlook, Salesforce
• Ability to operate standard office equipment: Including Copier - Scanner - Fax - Multi-Line Telephone.
• Must reside within SVCMC/USFHP geographical service area.
• Must be able to possess favorably adjudicated tier 1 security investigation clearance (CAC).

Nice To Haves

• Knowledge of TRICARE programs and the Military Health System
• Bachelors (BA/BS)
• Licensed Health Insurance Agent
• Prior Military Experience
• Military Recruiting Experience

Responsibilities

• Manage the enrollment process from initial contact with new members, onboarding, and completion.
• Support operational and marketing initiatives, including outbound sales to TRICARE Prime-eligible retirees.
• Handle end-to-end enrollment processing.
• Follow up with prospective members.
• Manage and document Salesforce leads.
• Perform database cleanup and data mining.
• Conduct lead segmentation and reporting.
• Support outreach campaigns in collaboration with the Communications Coordinator.
• Conduct webinar presentations and related marketing follow-up activities.

Benefits

• Medical coverage through UnitedHealthcare/Oxford with no deductible for in-network services
• Vision coverage through UnitedHealthcare Vision
• Dental benefits through MetLife
• Basic life insurance
• Disability insurance
• Commuter benefits
• Tuition reimbursement
• 401(k) retirement plan with an immediate employer match that is fully vested from day one
• Generous time off package, which includes vacation, 10 paid holidays, and 3 personal days
• Comprehensive Employee Assistance Program
• Exclusive discounts through Working Advantage

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED