In-Home Sales & Tech Support (Part Time)

Asurion•Wichita, KS

21h•$22•Onsite

About The Position

This is a local, in-home field role requiring daily travel to customer residences. As In-Home Sales & Tech Support, you’ll be on the front lines helping customers through our Serve, Solve, Sell™ approach. You’ll start with paid training to prepare you to work independently in the field. You’ll learn our products and gain hands-on sales experience while building skills in communication, negotiation, and problem-solving. Ongoing coaching and mentoring will support your growth and help you stay confident and tech-savvy. In the field, you’ll consistently put the Serve, Solve, Sell™ model into action by serving customers, solving their tech issues, and selling tailored solutions. Asurion is a global tech solutions industry leader that creates a work culture where employees are valued, regardless of their level or position. Our products and services help 350M+ customers worldwide. Through interactions with customers, our experts demonstrate integrity in serving, solving and selling with expectations to listen to the customer’s needs, provide accurate information and conduct themselves in a way that is consistent with Asurion's values.

Requirements

Comfortable working in a sales environment with set targets
A valid driver’s license and satisfactory driving record with at least 1 year driving experience
A personal vehicle (excluding motorcycles).
A personal cellphone to keep in the know while on the job
Must be comfortable working around household pets
Efficient, adaptable, goal-oriented and persuasive communication skills
Open-minded with a passion for learning a wide range of skills that will carry through a variety of career paths
Naturally outgoing individual who thrives in human interaction

Responsibilities

Meet customers in-home, in-office, or wherever they are.
Provide exceptional customer service throughout the entire interaction, always prioritizing the customer first.
Utilize your expertise to address and resolve customers’ tech issues, provide an understandable solution, regardless of their tech knowledge.
Ensure customers leave with a resolution that works and a product that addresses their future tech needs.
Leverage Asurion’s growing range of products to offer tailored solutions to customers.
Listen actively to identify customer needs and position products uniquely to meet those needs.
Use strong negotiation and communications skills to make a smooth pivot, and are highly motivated to get it right and make the appropriate sale.