In-Home Sales & Tech Support (Part Time)

Asurion•Austin, TX

1d•$23•Onsite

About The Position

We’re looking for In-Home Sales & Tech Support to work during our busiest hours. This is an entry-level role, ideal for someone starting their career, who enjoys talking to people and wants hands-on sales experience. As a Field Sales Representative, you’ll be on the front lines helping customers through our Serve, Solve, Sell™ approach. You’ll start with paid training to prepare you to work independently in the field, learning products and gaining hands-on sales experience while building skills in communication, negotiation, and problem-solving. Ongoing coaching and mentoring will support your growth and help you stay confident and tech-savvy. The role requires daily travel to customer residences and is not remote.

Requirements

Comfortable working in a sales environment with set targets
A valid driver’s license and satisfactory driving record with at least 1 year driving experience
Ability to provide proof of valid car insurance (excluded: Manhattan)
A personal vehicle (excluding motorcycles)
Ability to travel a maximum expected distance of 120 miles, one-way, to customer service appointments located in neighborhoods and cities surrounding your inventory warehouse
Ability to work a varied 5-day week schedule designed to meet customers on their timeline – this will include evenings, weekends and holidays
A personal cellphone to keep in the know while on the job
Must be comfortable working around household pets
Efficient, adaptable, goal-oriented and persuasive communication skills
Open-minded with a passion for learning a wide range of skills that will carry through a variety of career paths
Naturally outgoing individual who thrives in human interaction

Responsibilities

Meet customers in-home, in-office, or wherever they are
Effectively meet and surpass sales targets through pre-scheduled customer interactions
Provide exceptional customer service throughout the entire interaction, always prioritizing the customer first
Utilize expertise to address and resolve customers’ tech issues, providing understandable solutions regardless of their tech knowledge
Ensure customers leave with a resolution that works and a product that addresses their future tech needs
Leverage Asurion’s growing range of products to offer tailored solutions to customers
Listen actively to identify customer needs and position products uniquely to meet those needs
Use strong negotiation and communications skills to make a smooth pivot and appropriate sales